Act! 6.0 For Dummies

Paperback
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Author: Fredricks

ISBN-10: 0764526456

ISBN-13: 9780764526459

Category: Groupware

ACT! organizes customer information in one place, providing instant access to names, phone numbers, addresses, appointments, call histories, follow-up activities, and more\ Explores ACT!'s features, including a ready-to-use contact database with search capabilities; Internet links; mail, fax, and e-mail merge; synchronization with Palm OS handhelds; integration with Outlook and other popular products; report generation; and a customizable database\ Latest edition of this successful title...

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* ACT! organizes customer information in one place, providing instant access to names, phone numbers, addresses, appointments, call histories, follow-up activities, and more* Explores ACT!'s features, including a ready-to-use contact database with search capabilities; Internet links; mail, fax, and e-mail merge; synchronization with Palm OS handhelds; integration with Outlook and other popular products; report generation; and a customizable database * Latest edition of this successful title shows business professionals how to use ACT!'s new e-mail features, new active libraries, and improved Internet services and Outlook integration

Introduction1Pt. IThe Opening ACT!7Ch. 1An Overview of ACT!9Ch. 2The Various Faces of ACT!15Ch. 3Getting Your ACT! Together29Pt. IIPutting the ACT! Database to Work47Ch. 4Making Contact(s)49Ch. 5The Contact List61Ch. 6The ACT! Lookup: Searching for Your Contacts73Ch. 7Make a Note of That91Ch. 8Organizing Your Daily Tasks105Pt. IIISharing Your Information with Others121Ch. 9Printing Non-Reports123Ch. 10Using the Basic ACT! Reports133Ch. 11Designing Your Own Reports143Ch. 12Merging Your Information into a Document153Ch. 13ACT! E-Mail169Pt. IVAdvanced ACT!ing181Ch. 14Creating Contact Fields183Ch. 15Customizing Layouts191Ch. 16Zen and the Art of Database Maintenance201Ch. 17Calling in the Reinforcements219Pt. VCommonly Overlooked ACT! Features229Ch. 18ACT!ing on the Internet231Ch. 19ACT!ing on Your Sales Opportunities241Ch. 20Grouping Your Contacts255Ch. 21I'm Going to the Library Tab271Pt. VIThe Part of Tens281Ch. 22Ten Cool New Features in ACT! 6283Ch. 23Ten Cool Ways to Customize Your ACT! Layout291Ch. 24Ten Cool Tools to Make ACT! Work Better299Index311