Business and Society: Ethics and Stakeholder Management
Introduce your students to important and diverse stakeholder management and ethical frameworks for considering and protecting critical stakeholder interests with the latest edition of BUSINESS AND SOCIETY. Students learn how responsible business decision makers balance and protect the interests of various stakeholders, including investors, employees, the community, and the environment. Proven content within the book emphasizes the social, legal, political, and ethical responsibilities of a...
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Introduce your students to important and diverse stakeholder management and ethical frameworks for considering and protecting critical stakeholder interests with the latest edition of BUSINESS AND SOCIETY. Students learn how responsible business decision makers balance and protect the interests of various stakeholders, including investors, employees, the community, and the environment. Proven content within the book emphasizes the social, legal, political, and ethical responsibilities of a business to all external and internal groups that have a stake, or interest, in that business. Strong coverage of ethics and the stakeholder model is balanced with new discussion on corporate governance and other current, relevant issues shaping business today. A variety of quality business cases, Ethics in Practice cases, and other real-world applications provide abundant opportunities to apply stakeholder and ethical systems to specific business problems. Practical applications prepare future managers for business situations that will test their values and ethics in the workplace. Students learn to focus their reasoning and enhance the precision with which they consider and make ethical decisions. A strengthened, comprehensive package accompanying this edition provides a refined Test Bank now correlated to AACSB standards and a wealth of resources to help provide the solid understanding of both individual organizational and society topics that your students need for business success. Booknews Presenting research and case histories, this textbook focuses on the relationships between businesses and the society in which they operate, and in particular the state, consumers, the environment, communities, employees, and owners. Ethical and strategic aspects of technology, globalization, regulation, the influence of business in forming government policy, consumer information, product quality and safety, environmentalism, worker's rights, discrimination, and corporate governance are discussed. The authors teach at the University of Georgia. Annotation c. Book News, Inc., Portland, OR (booknews.com)
PrefaceixAbout the AuthorsxvPart 1Business, Society, and Stakeholders1Chapter 1The Business and Society Relationship3Business and Society5Society as the Macroenvironment6Our Pluralistic Society7Our Special-Interest Society9Business Criticism and Corporate Response10Focus of the Book21Structure of the Book24Summary26Chapter 2Corporate Citizenship: Social Responsibility, Responsiveness, and Performance29The Corporate Social Responsibility Concept30Arguments Against and For Corporate Social Responsibility42Corporate Social Responsiveness45Corporate Social Performance47Nonacademic Research on Corporate Social Performance52Corporate Citizenship54Social Performance and Financial Performance56Socially Conscious or Ethical Investing59Summary61Chapter 3The Stakeholder Approach to Business, Society, and Ethics67Origins of the Stakeholder Concept69Who Are Business's Stakeholders?70Strategic, Multifiduciary, and Synthesis Views76Three Values of the Stakeholder Model76Key Questions in Stakeholder Management77Effective Stakeholder Management86Stakeholder Management Capability87The Stakeholder Corporation88Stakeholder Power: Four Gates of Engagement88Principles of Stakeholder Management89Summary90Part 2Strategic Management for Corporate Stakeholder Performance93Chapter 4Strategic Management and Corporate Public Affairs95The Concept of Corporate Public Policy96Four Key Strategy Levels98The Strategic Management Process104Corporate Public Affairs116Public Affairs as a Part of Strategic Management117Evolution of the Corporate Public Affairs Function117Modern Perspectives of Corporate Public Affairs119Public Affairs Strategy123Incorporate Public Affairs Thinking into Managers' Jobs126Summary128Chapter 5Issues Management and Crisis Management133Issues Management135Crisis Management147Summary157Part 3Business Ethics and Management161Chapter 6Business Ethics Fundamentals163The Public's Opinion of Business Ethics167Business Ethics: What Does It Really Mean?169Ethics, Economics, and Law: A Venn Model175Four Important Ethics Questions176Three Models of Management Ethics179Making Moral Management Actionable189Developing Moral Judgment190Elements of Moral Judgment196Summary199Chapter 7Personal and Organizational Ethics203Levels at Which Ethical Issues May Be Addressed204Personal and Managerial Ethics206Managing Organizational Ethics219From Moral Decisions to Moral Organizations236Summary237Chapter 8Business Ethics and Technology241Technology and the Technological Environment243Characteristics of Technology243Ethics and Technology245Information Technology247Biotechnology256Summary264Chapter 9Ethical Issues in the Global Arena269The New, New World of International Business270MNCs and the Global Environment274Ethical Issues in the Global Business Environment278Improving Global Business Ethics291Summary300Part 4External Stakeholder Issues305Chapter 10Business, Government, and Regulation307A Brief History of Government's Role309The Roles of Government and Business310Interaction of Business, Government, and the Public312Government's Nonregulatory Influence on Business314Government's Regulatory Influences on Business319Deregulation328Summary331Chapter 11Business's Influence on Government and Public Policy335Corporate Political Participation336Coalition Building343Political Action Committees344Summary351Chapter 12Consumer Stakeholders: Information Issues and Responses355The Paradox of the Customer Revolution356The Consumer Movement357Product Information Issues360The Federal Trade Commission374Self-Regulation in Advertising377Summary379Chapter 13Consumer Stakeholders: Product and Service Issues383Two Central Issues: Quality and Safety384Consumer Product Safety Commission392Food and Drug Administration395Business's Response to Consumer Stakeholders397Summary403Chapter 14The Natural Environment as Stakeholder407A Brief Introduction to the Natural Environment408The Impact of Business upon the Natural Environment409Natural Environment Issues410Responsibility for Environmental Issues418The Role of Governments in Environmental Issues421Other Environmental Stakeholders426Business Environmentalism429The Future of Business: Greening and/or Growing?436Summary437Chapter 15Business and Community Stakeholders441Community Involvement442Corporate Philanthropy or Business Giving451Business and Plant Closings464Summary471Part 5Internal Stakeholder Issues477Chapter 16Employee Stakeholders and Workplace Issues479The New Social Contract480The Employee Rights Movement483The Right Not to Be Fired Without Cause486The Right to Due Process and Fair Treatment489Freedom of Speech in the Workplace493Summary502Chapter 17Employee Stakeholders: Privacy, Safety, and Health507Right to Privacy in the Workplace508Workplace Safety518The Right to Health in the Workplace524Summary530Chapter 18Employment Discrimination and Affirmative Action535The Civil Rights Movement and Minority Progress536Federal Laws Prohibiting Discrimination539Expanded Meanings of Discrimination546Issues in Employment Discrimination547Affirmative Action in the Workplace557Summary563Chapter 19Owner Stakeholders and Corporate Governance567Legitimacy and Corporate Governance568Improving Corporate Governance578Summary586Cases591Case 1The Main Street Merchant of Doom593Case 2AThe Body Shop International PLC (1991)600Case 2BThe Body Shop International PLC (1993)603Case 3AThe Body Shop International PLC (1995)604Case 3BThe Body Shop International PLC (1998-2001)609Case 4Facing a Fire612Case 5Social Reform or Self-Interest?613Case 6The Case of the Killer Phrases (A)614Case 7To Hire or Not to Hire617Case 8The Low Bidder617Case 9Phantom Expenses618Case 10Family Business619Case 11Just Between Friends? P2P Vs. IP620Case 12This Little Piggy: Should the Xeno-Pig Make It to Market?621Case 13Toxic Tacos? The Case of Genetically Modified Foods623Case 14Something's Rotten in Hondo625Case 15Multitype Corporation: Doing Business in the Caribbean626Case 16Nike Inc.628Case 17AndroFit635Case 18Telephone Deregulation: The Pricing Controversy637Case 19The CALA Report: Lobbying Ethics638Case 20DTC: The Pill-Pushing Debate639Case 21Pizza Redlining--Employee Safety or Discrimination?640Case 22Firestone and Ford: The Tire Tread Separation Tragedy643Case 23Societal Impacts of Marketing649Case 24The Coffee Spill Heard 'Round the World650Case 25The Hudson River Cleanup and GE653Case 26Safety? What Safety?657Case 27Little Enough or Too Much?658Case 28Employment-at-Will?659Case 29The Case of the Fired Waitress660Case 30A Moral Dilemma: Head Versus Heart661Case 31Personal Opinion and the Federal Government662Case 32Early Retirement: Reward for Whom?665Case 33Propmore Corporation666Case 34Greenway Environmental Technologies671Case 35Cracker Barrel Old Country Stores673Case 36The Betaseron Decision (A)675Case 37The Case of Assistant Manager Doug677Case 38The Case of Judy678Case 39A Bitter Pill678Online Resources and Tools681Name Index687Subject Index691
\ BooknewsPresenting research and case histories, this textbook focuses on the relationships between businesses and the society in which they operate, and in particular the state, consumers, the environment, communities, employees, and owners. Ethical and strategic aspects of technology, globalization, regulation, the influence of business in forming government policy, consumer information, product quality and safety, environmentalism, worker's rights, discrimination, and corporate governance are discussed. The authors teach at the University of Georgia. Annotation c. Book News, Inc., Portland, OR (booknews.com)\ \
