CCNP: Support Study Guide
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Get ready for your future today! Cisco's new Support exam is a requirement for the Cisco Certified Network Professional (CCNP) program. With full coverage of all exam objectives, you'll learn techniques and strategies for baselining and troubleshooting an environment using Cisco routers and switches for multiprotocol client hosts and servers. The CD contains a testing engine, electronic flashcards for PCs and Palm devices, and valuable networking tools and utilities.
IntroductionAssessment TestCh. 1Troubleshooting Methodology1Ch. 2Protocol Attributes33Ch. 3Generic Troubleshooting Tools107Ch. 4Cisco Router Architecture141Ch. 5Cisco Diagnostic Commands and TCP/IP Connectivity Troubleshooting183Ch. 6TCP/IP Routing Protocol Troubleshooting261Ch. 7Troubleshooting Serial Line and Frame Relay Connectivity315Ch. 8Troubleshooting ISDN361Ch. 9Troubleshooting Novell Connectivity409Ch. 10Troubleshooting AppleTalk Connectivity455Ch. 11Troubleshooting Switched Ethernet493Ch. 12Cisco Support Functions559Ch. 13Applying Cisco's Diagnostic Tools583Glossary643Index719
