Cultural Diversity in the Workplace: Issues and Strategies
All CEOs, managers, supervisors, training professionals, and educators must be able to effectively recruit, train, manage, and promote a culturally diverse work force. Unfortunately, few of them have been adequately trained to do so. Effective management of diversity is good business. It takes effective communication, conflict resolution, and the creation of an inclusive organizational culture to succeed. This comprehensive book helps administrators better understand the problems they face...
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"...provides a useful framework for managers to recognize cultural differences, and it outlines strategies for addressing issues related to diversity and conflict. The book's real value lies in its comprehensive approach, which prompts the reader to search further for a greater understanding of the issues." Security Management
Tables and FiguresPrefaceAcknowledgmentsPt. 1People2Ethnic Minorities193Women474Older Workers735Workers with Disabilities916Foreign Workers111Pt. 2Workplace Issues and Interventions7Barriers to Cultural Diversity1338Communication in Organizations1519Words That Hurt17710Cross-Cultural Conflict195Appendix231References233Index253
