Delegating Work: Expert Solutions to Everyday Challenges

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Author: Harvard Business School Press

ISBN-10: 1422118770

ISBN-13: 9781422118771

Category: Human Resources - General & Miscellaneous

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Is your in-box always full? Are you constantly working overtime on tasks that "only you" can do? If so, you could benefit from delegating some of your workload. This volume shows you how to:• Identify which tasks to delegate• Decide whether to delegate based on employee, task, project, or function• Identify the skills required for each delegated assignment• Make an assignment and monitor the work• Address problems with delegated assignments

Mentor's Message: Why Master the Art of Delegation?     ixDelegating Work: The Basics     1What Is Delegating?     3The purpose of delegating     4The benefits of delegating     4Common managerial concerns about delegating     5Delegating versus empowerment     10Do your delegating skills need improvement?     11Guidelines for Effective Delegating     15Establishing the right environment     16Selecting a delegation approach     17Preparing to Delegate     19Identifying your reasons for delegating     20Deciding what to delegate     20Knowing what not to delegate     23Identifying skills required for the assignment     25Matching the right person to the task     25Making the Assignment     31Setting up the discussion     32Granting authority     37Monitoring a Delegation     39Tracking a delegated assignment     40Providing support     43Handling reverse delegation     44Addressing problems     47Reflecting on a completed assignment     50Teaching delegation skills to team leaders     51Tips and Tools     55Tools for Delegating     57Test Yourself     63Answers to test questions     66Frequently Asked Questions     69To Learn More     71Sources for Delegating Work     77Notes     79