Is your in-box always full? Are you constantly working overtime on tasks that "only you" can do? If so, you could benefit from delegating some of your workload. This volume shows you how to:• Identify which tasks to delegate• Decide whether to delegate based on employee, task, project, or function• Identify the skills required for each delegated assignment• Make an assignment and monitor the work• Address problems with delegated assignments
Mentor's Message: Why Master the Art of Delegation? ixDelegating Work: The Basics 1What Is Delegating? 3The purpose of delegating 4The benefits of delegating 4Common managerial concerns about delegating 5Delegating versus empowerment 10Do your delegating skills need improvement? 11Guidelines for Effective Delegating 15Establishing the right environment 16Selecting a delegation approach 17Preparing to Delegate 19Identifying your reasons for delegating 20Deciding what to delegate 20Knowing what not to delegate 23Identifying skills required for the assignment 25Matching the right person to the task 25Making the Assignment 31Setting up the discussion 32Granting authority 37Monitoring a Delegation 39Tracking a delegated assignment 40Providing support 43Handling reverse delegation 44Addressing problems 47Reflecting on a completed assignment 50Teaching delegation skills to team leaders 51Tips and Tools 55Tools for Delegating 57Test Yourself 63Answers to test questions 66Frequently Asked Questions 69To Learn More 71Sources for Delegating Work 77Notes 79