Essentials of Banking
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The essential guide for finance professionals in allindustries for quick answers to banking questionsEssentials of Banking is designed with appreciation for demanding professional obligations, with information easy to find and at your fingertips. Its nuts and bolts presentation explains the regulatory, business, and people facts of the business of banking in a handy, concise format. Whether you are a teller in a bank located in a small agricultural community in the Midwest, a management trainee in a regional bank with offices throughout the Southeast, work in a bank that has locations across the United States and several foreign countries, or you are someone who simply needs to gain a better understanding of banking concepts, this book will introduce you to the world of banking by looking at the industry both from a historical and present day perspective.A practical resource for traditional bankers, online bankers, and finance professionals in any industry, Essentials of Banking provides you with an understanding of:Deposit Insurance and the Regulatory EnvironmentRegulatory ComplianceThe Business of Banking and the Bank Secrecy ActAn Introduction to EthicsCustomer ServiceWhat Every Banker Needs to KnowHow Cross-industry Affiliations May Significantly Change the Face of BankingExamining how the focus in banking has shifted from a historical product-driven focus to a customer-driven focus and the ways in which banking is using multiple channels to service customers rather than relying solely on banking offices, Essentials of Banking is the only guide you will need containing all the relevant facts of banking, all in one place.
Preface xiiiBanking 101: Understanding the Basics 1Deposit Insurance and the Regulatory Environment: How Does It All Work? 27Understanding Banking Deposit Accounts, Interest Rates, and Limitations 43Regulatory Compliance: The Essentials 63The Business of Banking and the Bank Secrecy Act 97The Banker: Knowledge, Skills, and Attitude 119The Ethical Banker: An Introduction to Ethics 151Managing Others: What Every Banker Needs to Know 171The Market: It's Bigger than You Think 205Customer Service: The Key Ingredient 243Context and Content: Putting It All Together 265Index 269
