Five Most Important Questions You Will Ever Ask About Your Organization
With Peter Drucker's five essential questions and the help of five of today's thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance.\ Peter Drucker's five questions are:\ \ What is our Mission? with Jim Collins\...
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With Peter Drucker's five essential questions and the help of five of today's thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance.PRAISE FOR The Five Most Important Questions You Will Ever Ask About Your Organization "The Leader to Leader Institute has done a great service in bringing us this monograph. Good leaders come up with answers, but great leaders ask the right questions—and this wonderful work helps all leaders do exactly that." —Jim Collins, author, Good to Great and the Social Sectors "An amazing resource that can help even the most successful organizations become more successful!"—Marshall Goldsmith, author, What Got You Here Won't Get You There, winner of the Harold Longman Best Business Book of 2007"Peter Drucker's Five Most Important Questions continue to be the indispensable questions an organization must ask itself, regardless of size or sector, if it is determined to be an organization of the future." —Kathy Cloninger, CEO, Girl Scouts of the USA"At a time when the need for more effective management and more ethical leadership is the moral equivalent of global warming, Drucker's common sense and courage should be modeled by everyone." —Ira A. Jackson, dean, Peter F. Drucker and Masatoshi Ito Graduate School of Management, and board member, The Drucker Institute"Nobody, not even Socrates, has ever asked better questions than Peter Drucker. All the personality, all the wisdom is here to make your work dramatically more effective." —Bob Buford, author, Halftime and Finishing Well, and founding chairman, Peter F. Drucker Foundation for Nonprofit Management
Foreword xiAbout Peter F. Drucker xviiWhy Self-Assessment? Peter F. Drucker 1What Is Our Mission? Peter F. Drucker Jim Collins 11Who Is Our Customer? Peter F. Drucker Philip Kotler 23What Does the Customer Value? Peter F. Drucker Jim Kouzes 37What Are Our Results? Peter F. Drucker Judith Rodin 49What Is Our Plan? Peter F. Drucker V. Kasturi Rangan 63Transformational Leadership Frances Hesselbein 77The Self-Assessment Process 83Suggested Questions to Explore 87Definitions of Terms 99About the Contributors 103About the Leader to Leader Institute 107Acknowledgments 109Additional Resources 111Index 115
