Food Safety Culture: Creating a Behavior-Based Food Safety Management System
"This book is the first significant contribution on how to create a behavior-based food safety management system." This book is intended for food safety professionals involved with the retail and foodservice industry, as well as quality assurance professionals working in food processing plants, federal regulatory officials, and professionals employed by state agricultural agencies and local health departments.
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Food safety awareness is at an all time high, new and emerging threats to the food supply are being recognized, and consumers are eating more and more meals prepared outside of the home. Accordingly, retail and foodservice establishments, as well as food producers at all levels of the food production chain, have a growing responsibility to ensure that proper food safety and sanitation practices are followed, thereby, safeguarding the health of their guests and customers.Achieving food safety success in this changing environment requires going beyond traditional training, testing, and inspectional approaches to managing risks. It requires a better understanding of organizational culture and the human dimensions of food safety. To improve the food safety performance of a retail or foodservice establishment, an organization with thousands of employees, or a local community, you must change the way people do things. You must change their behavior. In fact, simply put, food safety equals behavior. When viewed from these lenses, one of the most common contributing causes of food borne disease is unsafe behavior (such as improper hand washing, cross-contamination, or undercooking food). Thus, to improve food safety, we need to better integrate food science with behavioral science and use a systems-based approach to managing food safety risk.The importance of organizational culture, human behavior, and systems thinking is well documented in the occupational safety and health fields. However, significant contributions to the scientific literature on these topics are noticeably absent in the field of food safety.
1 Looking Back to Shape the Future 12 Why the Focus on Culture? 113 A Systems-Based Approach to Food Safety 214 Creating Food Safety Performance Expectations 295 Educating and Training to Influence Behavior 396 Communicating Food Safety Effectively 497 Developing Food Safety Goals and Measurements 578 Using Consequences to Increase or Decrease Behaviors 679 Tying It All Together - Behavior-Based Food Safety Management 7710 Unwrapping - Thoughts on the Future of Food Safety 83References 87Index 91
