Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace
Veterans...Baby Boomers...GenXers ...Nexters. Mix them all together, and what do you get? Sometimes disaster! Here are fresh insights and practical solutions for easing the inevitable conflicts of today's age- and values-diverse workplace, where people just don't see work (or life) the same way.\ "They have no work ethic."\ "So I told my boss, 'If you're looking for loyalty, get a dog."\ "I will not attend meetings that start after 5."\ There's a serious new problem in the workplace, and it...
Search in google:
Walk through the tightly packed, hierarchically flattened corridors of America's businesses and what do you hear? Not the sounds of harmony. Instead, you'll probably hear the grumbles of irritation as people with wholly different ways of working, talking, and thinking have been tossed together side by side, cubicle by cubicle. It's the teeth-gritting sound of generations in collision. Charlie, for example, is 61 and desperate for some clear, straightforward guidance from his 43-year-old boss Mary, who, in turn, is using her trademark heartfelt, buzzword-laden management style in an attempt to radically alter Charlie's work processes. Jane, meanwhile, the 29-year-old technical wizard of the team, sits sullenly in her cubicle, unimpressed with either of them, and they with her. None of them understands the other. None of them knows how to communicate with the other. And it's causing headaches and havoc for managers trying to mold this hodgepodge of ages, faces, values, and views into a productive, collaborative group. Now, with Generations at Work, there's clear, concrete help. Written by a team of distinguished cross-generational authors, this groundbreaking book supplies fresh, provocative insights and practical solutions for understanding differences, resolving conflicts, and managing effectively in today's age-diverse workplace. Both sweeping in scope and highly specific, the book gives you: * Astute profiles of four distinct generations: Learn about the Veterans (b. 1922-1943), Baby Boomers (b. 1943-1960), Gen Xers (b.1960-1980), and the Nexters (b.1980-), including their demographics, the events that shaped their lives and times, predominant traits, work styles, and key messages to keep in mind when recruiting, developing, and motivating these members of your workforce. * Illuminating case studies in generational peace: Go behind the scenes of five major companies that treat generational mixing as an asset. * A powerful practice exercise: Solve the plight of Charlie Roth, a fictionalized manager facing a cross-generational crisis--then read how 7 outside experts tackled the problem. * Hardhitting answers to the 21 most frequently asked questions about managing in a multigenerational workplace--plus much more! For anyone struggling to manage people who just don't see work (or life) the same way, Generations at Work helps you understand the gulf that separates the generations--and offers practical guidelines for building a harmonious workforce where people rally together for the organization, not against each other. Fast Company - Katherine Mieszkowski Generation at Work is intended to help you bridge the gap or, more accurately, the gaps between people of different ages who work at your company. What's so vexing about the workplace is that four different groups are vying for roles and recognition. There are the veterans, boomers, Xers, and the nexters. The people in each cohort, the book argues, have more in common than just their age: They share memories of the same world-shaping events, the same childhood heroes, the same early work experiences. Learning about differences may be fun. But learning about cooperation is useful. And it's here that Generation at Work becomes a valuable tool.
Section I: Dynamics of the Multi Generational Workplace 1. Old Farts and Upstarts: Crisis in the Cross Generational Workforce 2. The Veterans 3. The Baby Boomers 4. The GenXers 5. The Nexters Section II: Case Studies in Generational Peace 6. Where Mixed Generations Work Well Together * The ACORN Principles * Chevys Fresh Mex * TGI Fridays * Ben & Jerry's Homemade Inc. * The West Group * Lucent Technologies Section III: Advice-O-Plenty 7. The Case of Charlie Roth 8. Making the Cross-Generational Workplace Work: The 21 Most Often Asked Questions and Some Very Practical Answers Afterword: Predicting the Cross-Generation Future Acknowledgements Appendix * Inventory: How Cross Generationally Friendly is Your Work Group, Department, Business or Organization? * Web Resources across Generations
\ From the Publisher"Learning about differences may be fun, but learning about cooperation is useful. And it's here that Generations at Work becomes a valuable tool." --Fast Company\ \ \ \ \ \ Katherine MieszkowskiGeneration at Work is intended to help you bridge the gap or, more accurately, the gaps between people of different ages who work at your company. What's so vexing about the workplace is that four different groups are vying for roles and recognition. There are the veterans, boomers, Xers, and the nexters. The people in each cohort, the book argues, have more in common than just their age: They share memories of the same world-shaping events, the same childhood heroes, the same early work experiences. Learning about differences may be fun. But learning about cooperation is useful. And it's here that Generation at Work becomes a valuable tool. \ — Fast Company\ \ \ BooknewsSupplies fresh, provocative insights and practical solutions for understanding differences, resolving conflicts, and managing effectively in today's age-diverse workplace. Profiles four distinct generations and their prominent traits and work styles, and offers key messages to keep in mind when recruiting, developing, and motivating members of each generation. Includes real-life case studies of five companies working in intergenerational harmony. Zemke is senior editor of magazine. Annotation c. Book News, Inc., Portland, OR (booknews.com)\ \
