How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy
The newly revised, second edition of Mc Ewan’s best-selling classic, with built-in facilitator's guide,will help you manage your most difficult audience—emotionally charged, often disgruntled, and occasionally abusive parents.
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A practical, quick-read resource to help school principals and teachers at any level gain the skills needed to deal with disgruntled and unhappy parents.
1Why so many parents are angry, troubled, afraid, or just plain crazy12Defusing and disarming out-of-control parents233Solving the problems that make parents angry, troubled, afraid, or just plain crazy494Creating and nurturing a healthy school735The proactive approach : fifty-plus ways to build parental support89
\ Gwen Rudney"This book has great potential for helping administrators not only work with parents who may have a particular problem, but also create school environments that enhance general parent-teacher-school relations. The many specific suggestions pointing to positive solutions is a major strength, and the facilitator guide is an excellent addition."\ \ \ \ \ Curriculum Connections"Offers insight into why parents become upset, followed by strategies to defuse their anger and build their support."\ \ \ National Association of Secondary School Principal The High School MagazineHere are tips for dealing with parents diplomatically, and for acquiring the skills to disarm emotionally charged behavior. The book features over two dozen strategies for defusing angry parents, 50 practical ways to build parental support, along with annotated resources to help administrators deal with parents.\ \ \ \ \ National Association of Secondary School Principals\ - The High School Magazine\ Here are tips for dealing with parents diplomatically, and for acquiring the skills to disarm emotionally charged behavior. The book features over two dozen strategies for defusing angry parents, 50 practical ways to build parental support, along with annotated resources to help administrators deal with parents.\ \
