HR from the Heart: Inspiring Stories and Strategies for Building the People Side of Great Business
"Human resources professionals are entrusted, perhaps more than any other corporate designates, with the well-being of their organization’s population. They bridge the gaps between the individual and the collective, the person and the purpose. The most successful and effective HR professionals see their careers as a calling, and their work, though driven by corporate goals, is graced by a sense of purpose, a profound generosity, and a love for what they do and the constituencies they serve.\...
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Offering advice to human resources executives, this book provides guidance for both serving the company one works for and advancing one's own career. It specifically describes techniques for demonstrating the value of the human resources department, minimizing layoffs, avoiding the over-reliance on consultants, building strong managers, and conducting performance reviews. Sartain is a human resources executive; Finney is a business journalist and consultant. Annotation ©2003 Book News, Inc., Portland, OR Charlotte Area SHRM, SPHR , President - Tim Taylor Recommend that you pick up a copy of HR from the Heart. I'd lend you mine but with all the highlighting and margin notes, it's beginning to look like a used college textbook!
"Foreword by Susan R. Meisinger, President, Sciety for Human Resource Management1. What’s Love Got to Do With It?2. The Sacred Trust That is HR3.Six Essential Ingredients of Every Great HR Career4. Sure It Looks Great, But Does It Fit?5. Not Everyone Will President of Your Fan Club6. Great Relationships Are More About What You Give Than About What You Get.7. Pull Up a Chair (How to Know You’re Really Ready for a Seat at the Table)8.. And Have a Seat (What to Do Once You Finally Get There!)9. From the Heart Doesn’t Mean From the Bleeding Heart10. Know Your Stuff and Know That You Know Your Stuff (And Don’t Let Anyone Tell You Otherwise)11. Just Because They’re The Experts Doesn’t Make Them More Right Than You12. Question Authority13. Start Your Own Hole-In-the-Wall Gang14. The Dais of Our Lives15. Can This Marriage Be Saved?16. How to Know When It’s Time to Leave17. How to Get a Job That Is Far Better that the One You Wanted18. Is That New Job You’re Considering in an HR-Friendly Company?19. Welcome Abroad! (And Watch Your Step!)20. It’s About People, Not Widgets!21. The Nuts and Bolts of the Talent Machine22. HR Does Not Create Culture23. Internal Branding: The Enchanting Power of the People Promise24. The Power of People to Make Your HR Branding Work25. Who Is Really HR’s Customer?26. How to Make Your Company a Great Customer Service Company27. Eight Ways to Sell the Value of Your Department28. The Truth Behind Those Best Employers Lists: This Ain’t No Beauty Contest!29. Congratulations!You May Have Already Won!30. Show Them The Money31. Using Benefits to Build Relationships32. Rewards, Recognition, Fun: The Triple Crown of Employee Engagement33. Managing Expectations34. Soothing the Savage Skeptic35. The Most Important HR Policy: Throw Out the Policy Manual36. Diversity Should Be From the Heart, Not Just By the Book37. Use Your People Expertise to Create Successful Mergers and Acquistions38. In the Unlikely Event of an Emergency39. Judgement Day Made Simple and Painless40. Parting Company41. The Time to Plan for Layoffs Is Before You Do the Hiring42.. And Then Someone Said, ""No Good Deed Goes Unpunished""43. You Are the Keeper of the HR Ethics44. Conclusion: How Do We Get There From Here?"
\ Tim TaylorRecommend that you pick up a copy of HR from the Heart. I'd lend you mine but with all the highlighting and margin notes, it's beginning to look like a used college textbook!\ —Charlotte Area SHRM, SPHR , President\ \
