In Search of Competence: The Incompetent and Sometimes Illegal Black Art of Management
Sick of your boss? Don't despair! A recent survey showed many people regard their manager as being like the star of the TV comedy The Office. As almost everyone is managed, there is growing interest in the black art of management, often cloaked in mind-numbing, ass-clenching rot. Like the spy coming in from the cold, Jack decided to come in from the waffle. This is as funny as it is serious. While genuine issues, such as ethics in business, are buried in it, this book is a witty, acerbic...
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Sick of your boss? Don't despair! A recent survey showed many people regard their manager as being like the star of the TV comedy The Office. As almost everyone is managed, there is growing interest in the black art of management, often cloaked in mind-numbing, ass-clenching rot. Like the spy coming in from the cold, Jack decided to come in from the waffle. This is as funny as it is serious. While genuine issues, such as ethics in business, are buried in it, this book is a witty, acerbic hatchet job on the phenomenon of management: What managers do and why? Why expand and when to downsize? Why visit 'management gurus'? Why are people now 'human resources'? What is a bogus bank account? When should waffle and technical jargon be tactically used? What's the protocol to frogmarch someone off your premises? This grail of management is a quirky fix teaching what they don't teach you at any respectable school of management. Just what you have been waiting for.
IntroductionCh. 1A is for Attitude1Ch. 2B is for Business Plan5Ch. 3C is for Consultant8Ch. 4D is for Delegation and Downsize10Ch. 5E is for Expansion14Ch. 6F is for Finance20Ch. 7G is for Guru25Ch. 8H is for Human Resource Management29Ch. 9I is for Ignorance Management36Ch. 10J is for Job Description40Ch. 11K is for Kite-Mark - Symbol of Quality45Ch. 12L is for Luddites49Ch. 13M is for Management52Ch. 14N is for Never and Make it Forever58Ch. 15O is for Office59Ch. 16P is for Peter Principle62Ch. 17Q is for Quantitative Techniques67Ch. 18R is for Recruitment Consultant71Ch. 19S is for Service Management76Ch. 20T is for Training81Ch. 21U is for Understanding Management Language91Ch. 22V is for Vision100Ch. 23W is for World-Class Manufacturing103Ch. 24X is for Extreme Management107Ch. 25Y is the Manager's Greatest Tool111Ch. 26Z is for Zone113Glossary
