The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table.Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management action-stimulating, people-oriented, profit-maximizing practices that made these organizations successful.Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader. Wall Street Journal Exuberant and absorbing . . . one of those rare books on management that are both consistently thought-provoking and fun to read.
Acknowledgments Special Acknowledgment.- David G. Anderson Preface Introduction PART 1: THE SAVING REMNANT 1 Successful American Companies PART II: TOWARD NEW THEORY 2 The Rational Model 3 Man Waiting for Motivation PART III: BACK TO BASICS 4 Managing Ambiguity and Paradox 11 Simple Form, Lean Staff 12 Simultaneous Loose-Tight Properties Notes Index