ISO 9000-2000 Calidad En Los Servicios
Search in google:
This in-depth reference for business owners and managers offers tips to help companies attain quality service. Outlined are simple methods for quality service and management terms to give companies the know-how to implement and maintain quality measures and compete in today s global market.Esta referencia completa para empresarios o gerentes ofrece unos modelos, ejemplos, comentarios, esquemas y las definiciones claras de que es la calidad para que mantengan y implementen medidas de calidad para mejorar el negocio y competir en un mercado global."Andres Senlle is the director of the Center for Quality Development in Spain. Eduardo Martínez and Nicolas Martínez both work as engineers
