Kinn's The Medical Assistant: An Applied Learning Approach
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The most comprehensive medical assisting resource available, Kinn's The Medical Assistant, 11th Edition provides unparalleled coverage of the practical, real-world administrative and clinical skills essential to your success in health care. Kinn's 11th Edition combines current, reliable content with innovative support tools to deliver an engaging learning experience and help you confidently prepare for today's competitive job market.• Study more effectively with detailed Learning Objectives, Vocabulary terms and definitions, and Connections icons that link important concepts in the text to corresponding exercises and activities throughout the companion Evolve Resources website and Study Guide & Procedure Checklist Manual. • Apply what you learn to realistic administrative and clinical situations through an Applied Learning Approach that integrates case studies at the beginning and end of each chapter. • Master key skills and clinical procedures through step-by-step instructions and full-color illustrations that clarify techniques. • Confidently meet national medical assisting standards with clearly identified objectives and competencies incorporated throughout the text. • Sharpen your analytical skills and test your understanding of key concepts with critical thinking exercises. • Understand the importance of patient privacy with the information highlighted in helpful HIPAA boxes.• Demonstrate your proficiency to potential employers with an interactive portfolio builder on the companion Evolve Resources website. • Familiarize yourself with the latest administrative office trends and issues including the Electronic Health Record. • Confidently prepare for certification exams with online practice exams and an online appendix that mirrors the exam outlines and provides fast, efficient access to related content. • Enhance your value to employers with an essential understanding of emerging disciplines and growing specialty areas. • Find information quickly and easily with newly reorganized chapter content and charting examples. • Reinforce your understanding through medical terminology audio pronunciations, Archie animations, Medisoft practice management software exercises, chapter quizzes, review activities, and more on a completely revised companion Evolve Resources website.
Introduction1. Becoming a Successful Student2. The Healthcare IndustryUnit I. Introduction to Medical Assisting3. The Medical Assisting Profession4. Professional Behavior in the Workplace5. Interpersonal Skills and Human Behavior6. Medicine and Ethics7. Medicine and LawUnit II. Administrative Medical Assisting8. Computers in the Medical Office9. Telephone Techniques10. Scheduling Appointments11. Patient Reception and Processing12. The Office Environment and Daily Operations-NEW!13. Written Communications and Document ProcessingUnit III. Health Information in the Medical Office14. Documentation and Medical Records Management15. Health Information Management16. Privacy and Risk Management-NEW!Unit IV. Billing and Coding Procedures17. Basics of Diagnostic Coding18. Basics of Procedure Coding19. The Health Insurance Claim Form20. Third-Party Reimbursement21. Professional Fees, Billing, and CollectingUnit V. Financial and Practice Management22. Banking Services and Procedures23. Management of Practice Finances24. Medical Practice Management and Human Resources25. Medical Practice Marketing and Customer ServiceUnit VI. Fundamentals of Clinical Medical Assisting26. Infection Control27. Patient Assessment28. Patient Education29. Nutrition & Health Promotion30. Vital Signs31. Assisting with the Primary Physical ExaminationUnit VII. Assisting with Medications32. Principles of Pharmacology33. Pharmacology Math34. Administering Medications (including IV Therapy)Unit VIII. Assisting with Medical Specialties35. Assisting with Medical Emergencies36. Assisting in Ophthalmology & Otolaryngology37. Assisting in Dermatology38. Assisting in Gastroenterology39. Assisting in Urology & Male Reproduction40. Assisting in Obstetrics & Gynecology41. Assisting in Pediatrics42. Assisting in Orthopedic Medicine43. Assisting in Neurology & Mental Health44. Assisting in Endocrinology45. Assisting in Pulmonary Medicine46. Assisting in Cardiology47. GeriatricsUnit IX. Diagnostic Procedures48. Principles of Electrocardiography49. Assisting with Diagnostic Imaging50. Assisting in the Clinical Laboratory51. Assisting in the Analysis of Urine52. Assisting in Phlebotomy53. Assisting in the Analysis of Blood54. Assisting in MicrobiologyUnit X. Assisting with Surgeries55. Surgical Supplies & Instruments56. Surgical Asepsis & Assisting with Surgical ProceduresUnit XI. Career Development57. Career Development & Life SkillsAppendixesA: Patient’s Bill of RightsB: Claim Form Comparison ChartsC: State Licensing Agencies for RadiologyD: English-Spanish PhrasesE: Procedure Charting ExamplesGlossary
