Low-Wage Work in Germany
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Introduction The German Story Robert Solow Solow, Robert 1Preface Gerhard Bosch Bosch, Gerhard Claudia Weinkopf Weinkopf, Claudia 15Ch. 1 Low-Wage Work in Germany: An Overview Gerhard Bosch Bosch, Gerhard Thorsten Kalina Kalina, Thorsten 19Ch. 2 Pay in Customer Services Under Pressure: Call Center Agents Claudia Weinkopf Weinkopf, Claudia 113Ch. 3 Wild West Conditions in Germany?! Low-Skill Jobs in Food Processing Lars Czommer Czommer, Lars 147Ch. 4 The Polarization of Working Conditions: Cleaners and Nursing Assistants in Hospitals Karen Jaehrling Jaehrling, Karen 177Ch. 5 Still Lost and Forgotten? The Work of Hotel Room Attendants in Germany Achim Vanselow Vanselow, Achim 214Ch. 6 Low-Paid but Committed to the Industry; Salespeople in the Retail Sector Dorothea Voss-Dahm Voss-Dahm, Dorothea 253Ch. 7 Summary and Conclusions Gerhard Bosch Bosch, Gerhard Claudia Weinkopf Weinkopf, Claudia 288Index 315
