Management
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This undergraduate textbook explores the environment of management, approaches to planning and organizing, theories of leadership, and the controlling function of management. A note-worthy chapter considers managerial ethics and corporate social responsibility. The sixth edition adds sections on Internet start-ups, multi-cultural teams, and emotional intelligence. The CD-ROM contains video clips and quizzes. Color photographs. Annotation c. Book News, Inc., Portland, OR Booknews This undergraduate textbook explores the environment of management, approaches to planning and organizing, theories of leadership, and the controlling function of management. A note-worthy chapter considers managerial ethics and corporate social responsibility. The sixth edition adds sections on Internet start-ups, multi-cultural teams, and emotional intelligence. The CD-ROM contains video clips and quizzes. Color photographs. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Pt. 1Introduction to management3Ch. 1Managing in turbulent times4Ch. 2The evolution of management thinking40Pt. 2The environment of management78Ch. 3The environment and corporate culture80Ch. 4Managing in a global environment116Ch. 5Ethics and social responsibility154Ch. 6Managing small business start-ups190Pt. 3Planning234Ch. 7Managerial planning and goal setting236Ch. 8Strategy formulation and implementation266Ch. 9Managerial decision making304Pt. 4Organizing346Ch. 10Designing adaptive organizations348Ch. 11Managing change and innovation390Ch. 12Human resource management426Ch. 13Meeting the challenge of diversity464Pt. 5Leading509Ch. 14Dynamics of behavior in organizations510Ch. 15Leadership550Ch. 16Motivation586Ch. 17Communication622Ch. 18Teamwork658Pt. 6Controlling704Ch. 19Managerial and quality control706Ch. 20Information technology and e-business740Ch. 21Operations and service management772
