Managing Information Technology: What Managers Need to Know
This MIS text gives students and active managers a thorough and practical guide to IT management practices and issues.\ This edition covers hardware, software, networks, enterprise systems, e-business systems, and it lays the groundwork for understanding the range of IS leadership roles and current best practices for managing IT assets.\ This text is intended to serve as a thorough guide to IT management practices and issues for managers.
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This MIS text gives students and active managers a thorough and practical guide to IT management practices and issues.This edition covers hardware, software, networks, enterprise systems, e-business systems, and it lays the groundwork for understanding the range of IS leadership roles and current best practices for managing IT assets.This text is intended to serve as a thorough guide to IT management practices and issues for managers.
Chapter 1, Managing IT in an e-WorldCase Study 1, Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information SystemsPart I, Information TechnologyChapter 2, Computer HardwareChapter 3, Computer SoftwareChapter 4, Telecommunications and NetworkingChapter 5, The Data ResourceCase Study I-1, IMT Custom Machine Company, Inc.: Selection of an Information Technology PlatformCase Study I-2, VoIP2.biz: Strategic Steps for a VoIP SupplierCase Study I-3, VoIP Adoption at Butler UniversityCase Study I-4, Data Governance at InsuraCorpCase Study I-5, Midsouth Chamber of Commerce (B): Cleaning Up an IS DebaclePart II, Applying Information TechnologyChapter 6, Enterprise SystemsChapter 7, Managerial Support SystemsChapter 8, E-Business SystemsCase Study II-1, Vendor-Managed Inventory at NIBCOCase Study II-2,The Challenges of Local System Design for Multinationals: The MaxFli Sales Force Automation System at BATCase Study II-3, Real-Time Business Intelligence at Continental AirlinesCase Study II-4, The Cliptomania Web StoreCase Study II-5, Mezzia, Inc.: Deciding Which IT Company to JoinPart III, Acquiring Information SystemsChapter 9, Basic Systems Concepts and ToolsChapter 10, Methodologies for Custom Software DevelopmentChapter 11, Methodologies for Purchased Software PackagesChapter 12, IT Project ManagementChapter 13, Supporting Computer UsersCase Study III-1, Managing a Systems Development Project at Consumer and Industrial ProductsCase Study III-2, Development of an Interorganizational System at ZeusCase Study III-3, Make-or-Buy Decision at Baxter Manufacturing CompanyCase Study III-4, ERP Purchase Decision at Benton Manufacturing CompanyCase Study III-5, The Kuali Financial System: An Open Source ProjectCase Study III-6, Naval Surface Warfare Center, Crane Division: Implementing Business Process Reengineering RecommendationsCase Study III-7, NIBCO’s “Big Bang”: An SAP ImplementationCase Study III-8, BAT-Taiwan: Implementing SAP for a Strategic TransitionCase Study III-9, A Troubled Project at Modern MaterialsPart IV, The Information Management SystemChapter 14, Planning Information Systems ResourcesChapter 15, Leading the Information Systems FunctionChapter 16, Information SecurityChapter 17, Legal, Ethical, and Social IssuesCase Study IV-1, The Clarion School for Boys — Milwaukee Division: Developing an Information Systems PlanCase Study IV-2, Teletron, Inc.: Using Information Technology to Transform a CompanyCase Study IV-3, Fast Track IT Integration for the Sallie Mae MergerCase Study IV-4, IT Infrastructure Outsourcing at Schaeffer (A): The Outsourcing DecisionCase Study IV-5, IT Infrastructure Outsourcing at Schaeffer (B): Managing the Outsourcing ContractCase Study IV-6, Systems Support for a New Baxter Manufacturing Company Plant in MexicoCase Study IV-7, BAT-APSS: Shared Services at a Multinational FirmCase Study IV-8, Mary Morrison’s Ethical DilemmaCase Study IV-9, A Security Breach on the Indiana University Computer Network
