Microsoft Exchange Server 2010 Unleashed (Unleashed Series)

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Author: Rand Morimoto

ISBN-10: 0672330466

ISBN-13: 9780672330469

Category: Microsoft Applications

Microsoft Exchange Server 2010 Unleashed is the ultimate guide to designing, deploying, managing, troubleshooting, and supporting any Exchange Server 2010 environment, no matter how large or complex.\ Drawing on their extensive experience with hundreds of enterprise Exchange Server environments--including Exchange Server 2010 early adopters--the authors thoroughly cover every stage of the Exchange Server 2010 lifecycle. They present detailed recommendations, proven tips and tricks, and...

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Microsoft Exchange Server 2010 Unleashed is the ultimate guide to designing, deploying, managing, troubleshooting, and supporting any Exchange Server 2010 environment, no matter how large or complex.Drawing on their extensive experience with hundreds of enterprise Exchange Server environments—including Exchange Server 2010 early adopters—the authors thoroughly cover every stage of the Exchange Server 2010 lifecycle. They present detailed recommendations, proven tips and tricks, and step-by-step techniques for implementation and migration planning, architecture, installation, administration, security, monitoring, integration, availability, optimization, and much more.Rand Morimoto and his expert colleagues also offer indispensable practical guidance for making the most of Microsoft Exchange Server 2010’s many enhancements—from its improved web access to its enhanced support for Unified Communications and Mobility. Use proven best practices to plan your Exchange Server 2010 implementation Architect higher-performance, lower-cost enterprise Exchange Server environments Maximize the security of your Exchange Server infrastructure, transport, and messages Migrate smoothly from Exchange Server 2003/2007 and Active Directory 2000/2003 to Exchange Server 2010 and Active Directory 2008 Utilize Microsoft Operations Manager to monitor Exchange Server 2010 Use Windows PowerShell to streamline Exchange Server management Integrate other Microsoft technologies, including SharePoint 2007 and Office Communication Server 2007 Leverage the full capabilities of the Outlook Web App (OWA) client Provide robust messaging to non-Windows and non-Outlook systems Implement Exchange Server’s powerful new Database Availability Group replication feature Back up Exchange Server 2010 environments and recover quickly from a disaster Systematically optimize Exchange Server 2010 environments, including storage

Introduction 1Part I: Microsoft Exchange Server 2010 Overview 1 Exchange Server 2010 Technology Primer 5 What Is Exchange Server 2010? 5What’s New in Exchange Server 2010? 13Understanding Exchange Server 2010 Server Roles and Mail Flow 26Understanding the Importance of Active Directory for an Exchange Server 2010 Environment 31Installing and Migrating to Exchange Server 2010 32Managing and Administering Exchange Server 2010 33Summary 34Best Practices 342 Planning, Prototyping, Migrating, and Deploying Exchange Server 2010 37Initiation, Planning, Testing, and Pilot: The Four Phases to the Upgrade 38Initiation Phase: Defining the Scope and Goals 40Initiation Phase: Creating the Statement of Work 46Planning Phase: Discovery 51Planning Phase: Creating the Design Document 53Creating the Migration Document 57The Prototype Phase 62The Pilot Phase: Deploying Services to a Limited Number of Users 65The Production Migration/Upgrade 67Summary 68Best Practices 69Part II: Planning and Designing an Exchange Server 2010 Environment 3 Understanding Core Exchange Server 2010 Design Plans 71 Planning for Exchange Server 2010 71Understanding AD Design Concepts for Exchange Server 2010 76Determining Exchange Server 2010 Placement 80Configuring Exchange Server 2010 for Maximum Performance and Reliability 83Securing and Maintaining an Exchange Server 2010 Implementation 86Summary 87Best Practices 874 Architecting an Enterprise-Level Exchange Server Environment 89Designing Active Directory for Exchange Server 2010 89Determining Hardware and Software Components 92Designing Exchange Server Roles in an Exchange Server Environment 93Designing Exchange Server Infrastructure 97Integrating Client Access into Exchange Server 2010 Design 99Summary 100Best Practices 1015 Integrating Exchange Server 2010 in a Non-Windows Environment 103Synchronizing Directory Information with Forefront Identity Manager (FIM) 104Managing Identity Information Between LDAP Directories and Exchange Server 2010 109Using Services for UNIX to Integrate UNIX Systems with an Active Directory/Exchange Server 2010 Environment 111Understanding the Identity Management for UNIX Components 118Administrative Improvements with Windows Server 2008 121Summary 122Best Practices 1236 Understanding Network Services and Active Directory Domain Controller Placement for Exchange Server 2010 125Domain Name System and Its Role in Exchange Server 2010 125Outlining the Types of DNS Servers 128Examining DNS Components 129Using DNS to Route SMTP Mail in Exchange Server 2010 137Understanding DNS Requirements for Exchange Server 2010 138Configuring DNS to Support Exchange Servers 144Troubleshooting DNS Problems 144Global Catalog and Domain Controller Placement 148Examining the Role of Domain Controllers in AD 150Defining the Global Catalog 152Exploring DSAccess, DSProxy, and the Categorizer 159Understanding AD Functionality Modes and Their Relationship to Exchange Server Groups 163Summary 166Best Practices 167Part III: Implementing Exchange Server 2010 Services 7 Installing Exchange Server 2010 169 Understanding the Exchange Server 2010 Server Roles 170Understanding the Prerequisites for Exchange Server 2010 171Understanding High Availability and Site Resilience in Exchange Server 2010 174Exchange Server 2010 Hardware Requirements 175Understanding the Active Directory Requirements for Exchange Server 2010 176Understanding Role Based Access Control 186Planning Your Exchange Server 2010 Installation 188Deploying Active Directory from Scratch 190Preparing Your Environment for Exchange Server 2010 199Installing Exchange Server 2010 206Finalizing the Deployment 209Summary 210Best Practices 2118 Implementing Edge Services for an Exchange 2010 Environment 213Installing and Configuring the Edge Transport Server Components 214Utilizing the Basic Sender and Recipient Connection Filters 222Utilizing SenderID on an Edge Transport Server 231Using Content Filtering to Isolate Inappropriate Content 237Fine-Tuning Content Filtering 243Using Content Filtering to Allow and Reject Domain-Level Content 245Filtering Content in a Message Attachment 247Using Sender/IP Reputation to Filter Content 250Using Address Rewriting to Standardize on Domain Address Naming for an Organization 252Using EdgeSync to Synchronize Active Directory Information to the Edge Transport Server 255Implementing Safelist Aggregation for Outlook 2003 and Outlook 2007 259Managing and Maintaining an Edge Transport Server 261Forefront Online Security for Exchange Server 2010 265Summary 266Best Practices 2669 Using Windows PowerShell in an Exchange Server 2010 Environment 269What Is Windows PowerShell 269Introducing the Exchange Management Shell 272Understanding the Exchange Server Task Model 275Starting the Exchange Management Shell 276More on How PowerShell and EMS Work Together 280Understanding the EMS Syntax 281Creating Your Own Scripts 285Managing Cmdlets 288Introducing the Windows PowerShell Command Log 289Using EMS to Do Administrative Mailbox Tasks 290Using EMS to Do Reporting 295Finding Other Resources 297Summary 298Best Practices 298Part IV: Securing an Exchange Server 2010 Environment 10 Client-Level Secured Messaging 301 Microsoft’s Trustworthy Computing Initiative 301Securing Your Windows Environment 302Exchange Server 2010 Client-Level Security Enhancements 311Securing Outlook 2007 312Protecting Against Spam 317Securing Outlook Web App 322Summary 324Best Practices 32511 Server and Transport-Level Security 327 Considering the Importance of Security in an Exchange Server 2010Environment 327Components of a Secure Messaging Environment 331Exchange Server-Level Security Features 344Transport-Level Security Defined 350Exchange Server 2010 SMTP Connectors 352Edge Transport Server Connectors 359Securing Windows for the Edge Transport Server Role 364Summary 366Best Practices 36612 Integrating Certificate-Based Public Key Infrastructure (PKI) in Exchange Server 2010 369 Understanding Public Key Infrastructure 370Installing a Windows Certification Authority Server 376Server Certificates in Exchange Server 2010 378Implementing Secured Email Communications with Exchange Server 2010 383Using Outlook to Send and Receive Digitally Signed and Encrypted Emails 388Summary 394Best Practices 39413 Securing Exchange Server 2010 with ISA Server 397Understanding the Internet Security and Acceleration (ISA) Server 2006 398Outlining the Need for ISA Server 2006 in Exchange Server Environments 398Outlining the Inherent Threat in Exchange Server HTTP Traffic 401Securing Exchange Outlook Web App with ISA Server 2006 403Securing POP and IMAP Exchange Server Traffic 412Managing and Controlling Simple Mail Transfer Protocol (SMTP) Traffic 414Logging ISA Traffic 417Monitoring ISA from the ISA Console 420Summary 425Best Practices 42514 Understanding Exchange Policy Enforcement Security 427What Is Exchange Policy Management in Exchange Server 2010 428Understanding Relevant Governmental Regulations for Policy Enforcement 428Using Transport Agents in Exchange Server 2010 439Understanding the Hub Role Transport Agents in Exchange Server 2010 440Implementing Transport Agent Policies on the Edge 446Creating Messaging Records Management Policies 448Summary 453Best Practices 453Part V: Migrations and Coexistence with Exchange Server 2010 15 Migrating from Active Directory 2000/2003 to Active Directory 2008 455 Understanding What Needs to Be Migrated to Windows Server 2008 455Understanding the Benefits to Upgrading Active Directory 458Beginning the Migration Process 460Big Bang Migration 463Phased Migration 467Multiple Domain Consolidation Migration 479Summary 489Best Practices 49016 Transitioning from Exchange Server 2003/2007 to Exchange Server 2010 491High-Level Guide for Transition from Exchange Server 2003 to Exchange Server 2010 492High-Level Guide for Transition from Exchange Server 2007 to Exchange Server 2010 493Understanding How to Transition to Exchange Server 2010 494Understanding What’s New and What’s Different with Exchange Server 2010 497Deploying a Prototype Lab for the Exchange Server 2010 Transition Process 502Transitioning to a Brand-New Exchange Server 2010 Environment 504Transitioning from Exchange Server 2003 to Exchange Server 2010 505Transitioning from Exchange Server 2007 to Exchange Server 2010 520Summary 521Best Practices 52117 Implementing Client Access and Hub Transport Servers 523 Understanding the Client Access Server 524Installing the Client Access Server 544Understanding the Hub Transport Server 546Transport Pipeline 550Installing the Hub Transport Server 553Test Cmdlets for CAS and Hub Transport Servers 555Summary 561Best Practices 561Part VI: Exchange Server 2010 Administration and Management 18 Administering an Exchange Server 2010 Environment 563 Introduction to Role Based Access Control 563Administrative Tools 570Performing Common Tasks 584Recipient Configuration 604Understanding Journaling 611Understanding Archiving 616Using the Exchange Server 2010 Toolbox 618Exchange Server Coexistence 627Server Administration 628Summary 631Best Practices 63219 Exchange Server 2010 Management and Maintenance Practices 633 Proper Care and Feeding of Exchange Server 2010 633Maintenance Tools for Exchange Server 2010 636The Exchange Control Panel 640Auditing the Environment 647Best Practices for Performing Database Maintenance 656Prioritizing and Scheduling Maintenance Best Practices 658Post-Maintenance Procedures 663Reducing Management and Maintenance Efforts 664Summary 665Best Practices 66520 Using Operations Manager to Monitor Exchange Server 2010 667 OpsMgr Exchange Server 2010 Monitoring 668What’s New in OpsMgr R2 670Explaining How OpsMgr Works 671Outlining OpsMgr Architecture 674Understanding How to Use OpsMgr 677Understanding OpsMgr Component Requirements 680Understanding Advanced OpsMgr Concepts 681Securing OpsMgr 686Installing Operations Manager 2007 R2 689Installing Edge Transport Monitoring Certificates 697Summary 703Best Practices 70421 Remote Administration of Exchange Server 2010 Servers 705 Certificates, Trust, and Remote Administration 706Using the Exchange Management Console Remotely 707Using the Remote Exchange Management Shell 707Using the ECP Remotely 710RDP with Exchange Server 2010 710Summary 724Best Practices 72522 Documenting an Exchange Server 2010 Environment 727 Benefits of Documentation 728Exchange Server 2010 Project Documentation 730Exchange Server 2010 Environment Documentation 741Exchange Server 2010 Administration and Maintenance Documents 744Disaster Recovery Documentation 747Performance Documentation 749Security Documentation 750Training Documentation 752Summary 752Best Practices 753Part VII: Unified Communications in an Exchange Server 2010 Environment 23 Designing and Implementing Mobility in Exchange Server 2010 755 Understanding Mobility Enhancements in Exchange Server 2010 755Enabling ActiveSync in Exchange Server 2010 757Securing Access to ActiveSync with Secure Sockets Layer Encryption 760Securing Access to ActiveSync Using Internet Security and Acceleration (ISA) Server 2006 764Working with ActiveSync Policies 768Working with Windows Mobile Pocket PC and Smartphone Editions 770Summary 774Best Practices 77524 Designing and Configuring Unified Messaging in Exchange Server 2010 777 Unified Messaging Features 777Unified Messaging Architecture 783Unified Messaging Installation 797Monitoring and Troubleshooting Unified Messaging 811Unified Messaging Shell Commands 825SIP Protocol 828Summary 831Best Practices 83125 Collaborating Within an Exchange Server Environment Using Microsoft Office SharePoint Server 2007 833Understanding the History of SharePoint Technologies 833Identifying the Need for MOSS 2007 837Exploring Basic MOSS Features 838Exploring End-User Features in MOSS 845Customizing and Developing MOSS Sites 851Summary 854Best Practices 85426 Integrating Office Communications Server 2007 in an Exchange Server 2010 Environment 857 Understanding Microsoft’s Unified Communications Strategy 858Installing OCS 2007 R2 861Exploring Office Communications Server Tools and Concepts 876Installing and Using the Communicator 2007 Client 879Web Conferencing 880Summary 881Best Practices 881Part VIII: Client Access to Exchange Server 2010 27 Getting the Most Out of the Microsoft Outlook Client 883 Outlook over the Years 883Highlighted Features in Outlook 2007 885Security Enhancements in Outlook 2007 893Implementing Outlook Anywhere 900Deploying Outlook 2007 903Using Outlook 2007 905Using Cached Exchange Mode for Offline Functionality 914Summary 919Best Practices 92028 Leveraging the Capabilities of the Outlook Web App (OWA) Client 921 Understanding Microsoft’s Direction on OWA 922What’s New in OWA 2010? 924Understanding Available Versions and Security Options 927Using OWA 2010 931Using the Calendar in OWA 947Using Tasks in OWA 952Using Contacts in OWA 953Using Keyboard Shortcuts 953The Options Page 954Signing Out of OWA 2010 967Configuring OWA and IM Integration 967Summary 972Best Practices 97229 Using Non-Windows Systems to Access Exchange Server 2010 973 Understanding Non-Windows—Based Mail Client Options 974Outlook Express 977Mac Mail, iCal, and Address Book 982Configuring and Implementing Entourage for the Mac 984Remote Desktop Connection Client for Mac 987Understanding Other Non-Windows Client Access Methods 991Summary 993Best Practices 99330 Deploying the Client for Microsoft Exchange Server 2010 995 Outlook 2007 Auto Account Setup 995Understanding Deployment Options 999Planning Considerations and Best Practices 1003Preparing the Deployment 1005Installing the Outlook Client for Exchange Server 1012Pushing Outlook Client Software with Group Policies 1015Deploying with Microsoft System Center Configuration Manager 2007 1023Managing Post-Deployment Tasks 1025Summary 1026Best Practices 1026Part IX: Data Protection and Disaster Recovery of Exchange Server 2010 31 Database Availability Group Replication in Exchange Server 2010 1027 Understanding Database Availability Groups 1028Deploying a Database Availability Group 1030Comparing and Contrasting DAG Versus CCR/SCR/SCC 1050Load Balancing in Exchange Server 2010 1052Summary 1057Best Practices 105732 Backing Up the Exchange Server 2010 Environment 1059 Understanding the Importance of Backups 1059Establishing Service Level Agreements 1061Supporting Backups with Documentation 1063Logging Daily Backup Results and Evaluation 1066Roles and Responsibilities 1066Developing a Backup Strategy 1067What to Back Up on Exchange Servers 1071The Need for Backups with Database Availability Groups 1074Backing Up Windows Server 2008 and Exchange Server 2010 1075Backing Up Specific Windows Services 1078Summary 1081Best Practices 108233 Recovering from a Disaster in an Exchange Server 2010 Environment 1085 Identifying the Extent of the Problem 1086What to Do Before Performing Any Server-Recovery Process 1090Preparing for a More Easily Recoverable Environment 1091Recovering from a Site Failure 1094Recovering from a Disk Failure 1098Recovering from a Boot Failure 1100Recovering from a Complete Server Failure 1101Recovering Exchange Server Application and Exchange Server Data 1103Recovering from Database Corruption 1105Recovering Internet Information Services 1109Recovering Windows Server 2008 Domain Controllers 1109Recovering Active Directory 1110Summary 1112Best Practices 1113Part X: Optimizing Exchange Server 2010 Environments 34 Optimizing an Exchange Server 2010 Environment 1115 Examining Exchange Server 2010 Performance Improvements 1116Analyzing Capacity and Performance 1119Optimizing Exchange Server 2010 Servers 1122Monitoring Exchange Server 2010 1131Analyzing and Monitoring Core Elements 1131Properly Sizing Exchange Server 2010 1137Optimizing Exchange Server Through Ongoing Maintenance 1146Monitoring Exchange Server with System Center Operations Manager 1146Summary 1147Best Practices 114735 Designing and Optimizing Storage in an Exchange Server 2010 Environment 1149 Defining the Technologies 1150When Is the Right Time to Implement NAS and SAN Devices? 1152Designing the Right Data Storage Structure for Exchange Server 2010 1154Adding in Fault Tolerance for External Storage Systems 1160Recommendations for SAN and NAS Solutions 1161Making the Best Use of SAN/NAS Disks with Exchange Server 2010 1163Summary 1167Best Practices 1168Index 1169