Service Parts Planning with mySAP SCM: Processes, Structures, and Functions
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The Service Parts Planning (SPP) solution addresses the specific planning problems of service parts. This book explains the processes, structures, and functions of this new solution and is targeted for project members and project managers who are involved in an implementation of SAP Service Parts Planning or for users who want to gain a better understanding of the software.The focus of this book is the tactical and operative service parts planning functions. Additionally monitoring and reporting functions are explained and the procurement, stock transfer and sales execution processes are sketched as an excursion.
Service Parts Planning Overview 1Supply Chain Management for Service Parts 1Systems and Processes for Service Parts Planning 3Master Data, Services and Basis Functions 9Master Data 9Bill of Distribution 9Virtual Location for Consolidated Ordering 13Contract Packager 16Product and Product Group 19Location 20Rounding Profile 21Planner 25Planning Service Manager 26Transactional Data Layer 33Simulation 37Capture and Manage Demand History 41Process and Data Flow Overview 41Capture Demand History 42Data Flow Overview 42Processing of the Demand History 43Manage Demand History 50Stocking Decision 53Process Overview 53Replenishment Indicator 54Rules and Decision Tables 56Stocking & De-Stocking Service 61Forecasting 63Process Overview 63Planning Book, Forecast Profile and Forecast Service 66Planning Book for Forecasting 66Forecast Profile 71Forecast Service 74Model Evaluation 77Historical Forecast 77Tracking 80Tripping 82Model Selection and Parameter Tuning 84Model Selection 84Parameter Tuning 86Calculation of the Forecast 87Forecast Horizons 87Forecast Model Overview 89Standard Deviation 99Outlier Correction 100Forecast Approval 102Life Cycle Planning 104Phase-In Forecasting 104Phase-Out Forecasting 106Economic Order Quantity and Safety Stock 109Process Overview 109Economic Order Quantity and Safety Stock 110Economic Order Quantity 110Safety Stock 113Interdependency of EOQ, Safety Stock and TSL 115EOQ and Safety Stock Planning Service 117Planning Book for Inventory Planning 120Additional Services 123Deployment Indicator Determination 123ABC Classification 123Surplus and Obsolescence Planning 125Process Overview 125Surplus Quantity Determination 127Overview and Common Steps 127Surplus Quantity Determination for Current Model Part 129Surplus Quantity Determination for Past Model Part 131Surplus Disaggregation 135Surplus Approval 136Obsolescence Check 139Distribution Requirements Planning 141Process Overview 141DRP Logic 142DRP Matrix 142Forecast vs. Customer Requirements 150Rounding to Days of Supply 151Fixed Requirements 153Scheduling 155Horizons 161Stability Rules 164DRP Features for Seasonality 171Anticipated Demand Coverage 171Pre-Season Safety Stock Shift 174Procurement Planning 176Sourcing 176Product Group Procurement 177Supplier Shutdown 181DRP Service 182Procurement Approval 185Process Overview 185Approval Rules 188Procurement Approval Service 189Mass Approval 190Interactive Approval in the Schedule Board 192Release Creation 193Procurement Execution 194Deployment 201Process Overview 201Pull Deployment and Push Deployment 203Differences Between Pull and Push Deployment 203Event Driven Quantity Assignment 205Available Quantity and Demands for Deployment 208Priority Tiers, Fair Share and Sequence Rules 214Expedited Shipments 218Deployment Simulation 220Stock Transfer Approval 223Stock Transfer Execution 223Inventory Balancing 227Process Overview 227Inventory Balancing Area 229Excess and Need Determination 232Cost and Benefit Analysis 235Cost and Benefit Analysis Overview 235Inventory Savings 236Warehouse Space Savings 237Service Benefit 239Move Costs 242Inventory Balancing Service 242Stock Transfer Approval 243Supersession 245Process Overview 245Supersession Service and Interchangeability Master 247Realignment for Supersession 250DRP with Supersession 251Sales Order Fulfilment 255Process Overview 255Sales Order Taking 257Basic Sales Configuration for mySAP CRM 257Sales Order Taking in mySAP CRM 259ATP Check 260Processing of Unchecked Deliveries 263Goods Issue 264Monitoring and Reporting 269Monitoring and Reporting Overview 269Shortage Monitor 269Alert Monitor 274SPP Cockpit 279Reporting 280References 285Abbreviations 287Transactions 289Index 293
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