Systems Thinking: Managing Chaos and Complexity: A Platform for Designing Business Architecture
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The imperative of interdependency, the necessity of reducing endless complexities, and the need to produce manageable simplicities require a different mode of thinking, a holistic frame of reference that would allow us to focus on the relevant issues and avoid the endless search for more details while drowning in proliferating information. While organizations as a whole are becoming more and more interdependent the parts display choice and behave independently. This is the dilemma this book tries to resolve. It is a unique, cutting edge work, with a practical orientation and yet a profound theoretical depth, which goes far beyond what is currently available. Booknews Gharajedaghi (president and CEO of INTERACT) goes beyond the simple declaration of the desirability of systems thinking and provides a practical orientation along with a theoretical depth. He operationally deals with the art of simplifying complexity, managing interdependency, and understanding choice using a novel scheme called iterative design. Twelve chapters discuss systems philosophy, theories, methodology, and practice. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Ch. 1How the game is evolving3Ch. 2Systems principles29Ch. 3Systems dimensions56Ch. 4The sociocultural model : information-bonded systems83Ch. 5Systems methodology107Ch. 6Defining the problem131Ch. 7Designing business architecture152Ch. 8The Oneida Nation187Ch. 9Butterworth Health Systems222Ch. 10The Marriott Corporation260Ch. 11Commonwealth Energy Systems270Ch. 12Carrier Corporation297
