Telecom Crash Course
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THE DEFINITIVE TELECOM RESOURCE — COMPLETELY REVISED AND UPDATEDGet a thorough introduction to the telecommunications industry — from the technologies involved to the complex business, market, and regulatory relationships. This new edition of the acclaimed telecom guide provides a framework for understanding the concepts, trends, terminology, acronyms, systems, and services that make up this evolving field. Expert author Steven Shepard offers not only rigorous technical accuracy, but clear, easy-to-follow descriptions, real-world examples, and even a bit of humor, all of which enhance your understanding of the topics covered.The Latest InnovationsBeginning with a detailed analysis of how and why the telecom industry faltered in the early part of the decade, Telecom Crash Course covers the current state of the field and delves into the myriad new technologies shaping the communications landscape including revolutionary advances in broadband, VoIP, and wireless. This is a must-have resource for all current and aspiring telecom professionals, including IT staff, business decision-makers, marketing and sales staff, and students.Covers These and Other Key Topics:Digital Wireless Wi-Fi and WiMAX CDMA vs. GSM VoIP Softswitch NGDLC Passive Optical Networking (PON) MPLS 802.17 New security threatsEVERYTHING YOU NEED TO KEEP ON TOP OF THE EVER-CHANGING TELECOMMUNICATIONS INDUSTRY:Introduction • Wireless • Wireline • Access Issues • Data Issues • Optical • IT and ComputingSteven Shepard is the president of the Shepard Communications Group in Williston, Vermont. A professional author and educator with 22 years of varied experience in the telecommunications industry, he has written books and magazine articles on a wide variety of topics. He is the author of Telecommunications Convergence: How to Profit from the Convergence of Technologies, Services, and Companies (McGraw-Hill: New York, 2000); A Spanish-English Telecommunications Dictionary (Shepard Communications Group: Williston, Vermont, 2001); Managing Cross-Cultural Transition: A Handbook for Corporations, Employees and Their Families (Aletheia Publications: New York, 1997); An Optical Networking Crash Course (McGraw-Hill: New York, February 2001); SONET and SDH Demystified (McGraw-Hill: New York, 2001); Telecomm Crash Course (McGraw-Hill: New York, October, 2001); Telecommunications Convergence, Second Edition (McGraw-Hill: New York, February 2002); Video-conferencing Demystified (McGraw-Hill: New York, April 2002); Metro Networking Demystified (McGraw-Hill: New York, October 2002); The Shepard Report: Charting a Path in Uncertain Times (SCG: March 2004); and RFID (McGraw-Hill: New York, July 2004). VoIP Crash Course will be released in mid-2005. Steve is also the Series Editor of the McGraw-Hill Portable Consultant book series.Mr. Shepard received his undergraduate degree in Spanish and Romance Philology from the University of California at Berkeley and his masters degree in International Business from St. Mary's College. He spent 11 years with Pacific Bell in San Francisco in a variety of capacities including network analysis, computer operations, systems standards development, and advanced technical training, followed by 9 years with Hill Associates, a world-renowned telecommunications education company, before forming the Shepard Communications Group. He is a Fellow of the Da Vinci Institute for Technology Management of South Africa, a member of the Board of Directors of the Regional Educational Television Network, and a member of the Board of Trustees of Champlain College in Burlington, Vermont. He is also the resident director of the University of Southern California's Executive Leadership and Advanced Management Programs in Telecommunications and adjunct faculty member at the University of Southern California, the Garvin School of International Management (Thunderbird University), the University of Vermont, Champlain College, and St. Michael's College. He is married and has two children.Mr. Shepard specializes in international issues in telecommunications with an emphasis on strategic technical sales, convergence and optical networking, the social implications of technical change, the development of multilingual educational materials, and the effective use of multiple delivery media. He has written and directed more than 40 videos and films, and written technical presentations on a broad range of topics for more than 70 companies and organizations worldwide. He is fluent in Spanish and routinely publishes and delivers presentations in that language. Global clients include major telecommunications manufacturers, service providers, software development firms, multinational corporations, universities, advertising firms, and regulatory bodies.
Ch. 1First things first1Ch. 2Protocols43Ch. 3Telephony125Ch. 4The Byzantine world of telecom regulation225Ch. 5Premises technologies243Ch. 6Access technologies281Ch. 7Transport technologies369Ch. 8Telecom market segments453Ch. 9Final summary481
