2006 Shingo Prize for Excellence in Manufacturing ResearchTraining Within Industry, by Donald Dinero, explores a crucial piece of a Lean initiative that has been overlooked throughout U.S. industry. The Training Within Industry (TWI) program developed by the United States during World War II has been used by Toyota for decades! This powerful program standardizes training processes and assists front-line supervisors in teaching new operations to workers quickly and effectively.Dinero completely explores the history and application of the four modules that compose TWI:Job Instruction in which employees are trained to perform their tasks as quickly as they are capable with minimal waste; Job Methods in which employees are taught how to improve their processes using existing resources; Job Relations in which personnel problems are solved in an analytical, non-emotional manner so that employees are focused on a stated objective; and Program Development in which robust training plans are developed to meet the particular needs of a specific plant.Readers of Training Within Industry will see that standardized work imparts measurable continuous improvement because it sets a baseline. It establishes a framework for efficiency and innovation.In addition, the book includes a CD containing the text of original TWI bulletins issued by the U.S. government in the 1940s. Unique and Compelling Features and Benefits: Provides a key to successfully implementing Lean Thinking Provides basic knowledge without any non-valued added material Applies to all positions in all industries Time tested - has been used for over sixty years and is still successful
IntroductionPart 1: History, Benefits, and Characteristics of TWI Chapter 1 - Benefits of the TWI Program Chapter 2 - A Brief History Outlining the Principles of TWI Chapter 3 - Why TWI is A Foundation of Lean Thinking Chapter 4 - Characteristics That Made and Sustain TWI's SuccessPart 2: The Evolution of Each TWI Program Chapter 5 - How TWI Developed the Job Instruction Program Chapter 6 - How TWI Developed the Job Relations Program Chapter 7 - How TWI Developed the Job Methods Program Chapter 8 - How TWI Developed Program Development Chapter 9 - Delivering Job Instruction Chapter 10 - Delivering Job Relations Chapter 11 - Delivering Job Methods Chapter 12 - Delivering Program Development Chapter 13 - Continually Developing TWI - Where Do You Go From Here?Appendix A Appendix B