Corporations have finally realized the value of collaboration tools for knowledge sharing and Wiki is the open source technology for creating collaborative Web sites, as either a public site on the Internet or on a private intranet site Shows readers how to set up Wikis in a corporate setting or on a personal site so that users can retrieve information, post information, and edit the content Covers everything from choosing a Wiki engine to administration and maintenance Discusses the...
Corporations have finally realized the value of collaboration tools for knowledge sharing and Wiki is the open source technology for creating collaborative Web sites, as either a public site on the Internet or on a private intranet site Shows readers how to set up Wikis in a corporate setting or on a personal site so that users can retrieve information, post information, and edit the content Covers everything from choosing a Wiki engine to administration and maintenance Discusses the advantages of using Wiki in a corporate environment, which companies such as Microsoft, Boeing, Disney, and Motorola have already discovered
Foreword xviiIntroduction 1Introducing Wikis 7Understanding Wikis: From Ward's Brain to Your Browser 9Finding Your Way to Wikis 10What makes a wiki a wiki 11Comparing wikis and other communication tools 13The (almost) formal definition of a wiki 14You, Too, Can Wiki 16Starting your wiki engines 16Creating your first wiki page 17Putting Wikis to Work 21Who are wiki people? 21The lifecycle of wiki people 22Herding a small group with wikis 23Wide-body wikis for your company 23Going public with your wiki 24The History and Future of Wikis 24HyperCard and other wiki precursors 24Ward's challenge 25Ward's solution 25The not-so-overnight success of wikis 26Hosted wikis open the door to everyone 29Where wikis will go 30Contributing Content to a Wiki 31Basic Wiki Skills 32Navigating wiki webs 32Editing and creating wikipages 38Linking wiki pages 44Attaching Documents to Wiki Pages 49Printing Wiki Pages 51Tracking Versions and Changes 51How versions keep wikis safe 51Tracking changes in a wiki 52The Thousand Problem-Solving Faces of Wikis 55The Many Categories of Wikis 56Content-Focused Wikis: The Goldmine of Shared Content 57Doing research with reference wikis 57Sharpening skills with hobbyist wikis 60Going around the world with travel wikis 62Finding technical documentation wikis 64Process-Focused Wikis: A Shared Space for a Shared Mission 65Managing projects and productivity with wikis 66Getting the job done with task-oriented wikis 66Making it happen with advocacy wikis 70Finding educational wikis for students and teachers 72Community Wikis: Exploring Common Bonds 73Goofing off with entertainment wikis 75Hanging around at clubhouse wikis 76Getting nerdy with technology wikis 77Ease-of-Use Wikis: Web Site Creation Made Easy 77Creating small business brochure wikis 78Making connections with personal and family wikis 78Hunting for More Wikis 79Using and Improving the 800-pound Gorilla of Wikis: Wikipedia 81Understanding How Wikipedia Works 82Run by volunteers 84Editing Wikipedia entries 85Dressing up your Wikipedia entries 86Previewing and saving your changes 87Linking pages and Web sites in Wikipedia 88What Wikipedia Can Do For You 90Using Wikipedia as a research tool 90Is Wikipedia reliable? 91Sharing your knowledge on Wikipedia 92Making Your Own Wiki 95Finding a Hosted Home for Your Wiki 97Choosing the Right Hosted Wiki 98Exploring hosted wikis 99Ease-of-use wikis 102Community wikis 102Process-focused wikis 103Content-focused wikis 103Creating a Hosted Wiki with WikiSpaces 104Creating pages 107Editing pages 108Linking pages 109Protecting pages and wikis 110Inviting others to your wiki 112Changing the look, feel, and design of a wiki 113Adding images, video, and other widgets to a wiki 115Adding premium services and advertising 115Creating Content for Your Wiki 117Applying Markup as Content Makeup 118Editing Pages with Wiki Markup 118Creating hierarchy with headings 120Inserting bullets 121Building tables 122Formatting text 123Controlling Layout and Formatting with HTML 125Choosing Wiki Page Modes 126Using document mode 128Implementing thread mode pages 129Using structured mode 130Linking, Categorizing, and Tagging Wiki Pages 131Linking Wiki Pages 132Linking WikiWords automatically 132Preventing false WikiWord links 133Free linking 134Creating pages using links 135Giving life to stubs 136Viewing all links to a page 137Renaming all links in a web 138Linking Outside Your Wiki 139Linking URLs 139Linking between wikis using Interwiki names 140Linking to other webs and namespaces 141Linking to Files, Images, and Multimedia 141Uploading attachments 142Linking to file attachments 144Inserting images 145Linking to multimedia 147Categorizing and Tagging Pages 148Using MediaWiki categories 148Tagging content 149The Four Dimensions of Wiki Design 151Architecting the Information in Your Wiki 152Understanding wiki taxonomy 152Surveying common wiki taxonomies 154Linking in patterns 157What's in a page name? 158Plotting Navigational Paths through Your Wiki 159Designing the front page 159Designing section pages 162Categorizing pages 163Planning headers, footers, and left-hand navigation 165Adding supporting pages to your wiki 169Using Templates to Design Content Pages 169Adding Visual Panache to Your Wiki 172Using themes and skins 173Choosing color 174Personalizing wikis with logos 175Promoting, Managing, and Improving Your Wiki 177Attracting Users to Your Wiki 179Wiki Don'ts 180Don't confuse your audience 180Don't fire and forget 180Don't spam 181Don't get the Field of Dreams syndrome 181Don't overdesign 182Don't overmanage 182Don't go on wiki suicide missions 182Wiki Do's 183Seed your wiki 183Remove barriers 184Encourage wiki-users to be bold 185Starting a Community Wiki 185Focus the wiki 186Advertise the wiki 186Assist the wiki 186Promoting Wikis in the Office 187Living with Wiki Life Cycles 188Deploying the wiki 188Growing your wiki 189Taming large wikis 189Ending a wiki's life 190Choosing an Installed Wiki Engine 191Evaluating Basic Wiki Groups 192Assessing Your Wiki Requirements 194The skill level of the user population 194The number of people who will add content 194The number of people who will view the content 195The wiki's security level 195The wiki's potential size 196Whether you need automation 196Your technical expertise level 197Your willingness to become a wiki champion 197Comparing Wiki Engines 197Making the safe choice 198Exploring the WikiMatrix 199Going on a Wiki Walkabout 202Points to ponder on your wiki walkabout 204XWiki walkabout 204MoinMoin walkabout 205TWiki walkabout 206MediaWiki walkabout 207DokuWiki walkabout 207Getting Your Wiki Engine Up and Running 209Finding a Home for Your Wiki 210Hosting on a shared or dedicated server 210Hosting inside your organization 211Contracting all-in-one hosting and consulting 211Finding an Internet Mechanic 212Starting Your Wiki Engine 215Meeting system requirements 215Finding installation help 218Downloading and unpacking binaries 219Connecting to the Web server 220Running the configure script 221Managing Wikis 225Wiki Maintenance: Pruning, Training, and Making Changes 226Deciding what to cut and what to keep 227Training your troops 228Rolling back changes 231Avoiding wiki spam 233Refactoring your wiki 233Grinding through Routine Administrative Tasks 235Daily tasks 236Weekly tasks 236Monthly tasks 236Yearly tasks 237Protecting Your Wiki 239Evaluating Threats to Your Wiki 240Vandalism 240Passion 240Enthusiasm 242Mistakes 242System failure 243Running Your Own Change Patrol 243Rolling back changes 243Tracking recent changes 247Controlling Editing Access 249Preparing for Disaster 250Backing up your wiki 251Finding a new home for your wiki 252Creating Applications Using Structured Wikis 253Reviewing Structured Wiki Basics 254To structure or not: That is the question 254Using wiki variables 255Performing functions with variables 256Some favorites from the wiki variables vault 257Searching Your Wiki 259Templating Your Wiki 260Creating a base topic 261Creating a basic template 261Making new pages from templates 262Finding pages created from a template 263Simplifying page creation 264Adding Forms to Your Wiki 265Creating a database home page 266Defining a form 266Enabling a form 268Creating a template topic 268Adding a form to the template topic 270Building an HTML form for topic creation 270Building a formatted topic list 272Improving the topic list 273Adding Wiki Plug-Ins 275CommentPlugin 276SpreadSheetPlugin 276EditTablePlugin 277InterwikiPlugin 278TWikiDrawPlugin 278Finding more plug-ins 279The Part of Tens 281Ten Essential Wiki Attitudes 283Shared Authorship 283Easier Is Better 284Throw It Up There 284Unfinished Is Okay 284Bold Is Beautiful 284Set an Example 285Let It Happen 285Structure Can Wait 285We Don't Need No Stinkin' Rules 286Follow the Community 286Ten Roles People Play When Using Wikis 287Reader/Researcher 287Contributor 288Evangelist 288Editorial Quality Maven 288Administrator 289Operations and Hosting Engineer 289Wiki Engine Developer 289Policy and Process Contributor 289Critic 290Champion/Founder 290Ten Ways How Wikis Work at the Office 291Shared Repository 292Reducing "To All" E-Mail 292Simple Databases 293Knowledge Management 293Training 294Intranet 294Web Publishing 294User Documentation 295Shared Spreadsheets 295Project Management 295Ten Innovative Wikis 297TiddlyWiki 297wetpaint 298Central Desktop 298StikiPad 299wikiCalc 299WikiTree 300WikiTimeScale 300Swicki 301Kwiki 302FlexWiki 302Index 303