X-SCM: The New Science of X-treme Supply Chain Management

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Author: Lisa H. Harrington

ISBN-10: 0415873568

ISBN-13: 9780415873567

Category: Management - General & Miscellaneous

Supply chain management today has never been more complex, more dynamic or more unpredictable.\ The good news is that new techniques for analyzing country-level investments, network configuration and in-sourcing/out-sourcing decisions can enable more precise and effective span of control. The latest generation of network design and optimization applications has created broader opportunities to view and streamline links between supply chain network nodes.\ New concepts in multi-channel demand...

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Supply chain management today has never been more complex, more dynamic or more unpredictable. The good news is that new techniques for analyzing country-level investments, network configuration and in-sourcing/out-sourcing decisions can enable more precise and effective span of control. The latest generation of network design and optimization applications has created broader opportunities to view and streamline links between supply chain network nodes.New concepts in multi-channel demand signal capture — and in pooling and data warehousing customer signals coming into the enterprise from retail stores, websites and call centers — can bring the enterprise closer to the customer. Emergence of practices such as multi-channel supply management and virtualized cross-enterprise inventory pools are enabling rapid response to changes in demand, creating a level of "cyber-kanban" unimaginable a few years ago. Companies can now truly respond to the pull of the market rather than the push of supply.Companies are also using advanced Business Intelligence (BI) software to mine the demand signal repository and cull critical insights for action and response. Case in point: Wal-Mart’s response to Hurricane Katrina was based on insights gained from mining community consumption trends during previous hurricanes.

Table of Contents1: Introduction and Overview2: Volatility as a Key Driver3: Risk and how it Affects and Stresses All Types of Supply Chains — Product, Service, Financial and Cyber4: Supply Chain Network Design for Volatility5: Managing Multichannel Demand & Supply for Volatility6. How Global Online Supply Chain Communities are Collaborating to Overcome Risk7: Sustaining Network Performance Over Time Amidst Volatility8: Managing the Cyber/IT Supply Chain for Volatility and Risk9: Maximizing the Financial Supply Chain in Volatile Business Environments10: Adapting the Services Supply Chain to Hedge Risk11: ConclusionsAppendices