An Activity Theoretical Account of Knowledge Work
How does a telecommunications company function when its right hand often doesn’t know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two warring theories of work activity – activity theory and actor-network theory – to examine the networks of activity that make a telecommunications company work and thrive. In doing so, Spinuzzi calls a truce between the two theories,...
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Spinuzzi examines the networks of activity that make a telecommunications company work and thrive.
1. Networks, genres, and four little disruptions; 2. What is a network?; 3. How are networks theorized?; 4. How are networks historicized?; 5. How are networks enacted?; 6. Is our network learning?
