Balanced Scorecards & Operational Dashboards with Microsoft Excel
Created in Excel, balanced scorecards enable you to monitor operations and tactics, while operational dashboards is a set of indicators regarding the state of a business metric or process—both features are in high demand for many large organizations. This book serves as the first guide to focus on combining the benefits of balanced scorecards, operational dashboards, performance managements, and data visualization and then implement them in Microsoft Excel.
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Create Balanced Scorecards and operational dashboards that drive success Balanced Scorecards help organizations clarify their strategy, translate strategy into action, and successfully execute their strategy. Operational dashboards are critical for monitoring and managing high performance. This book is a guide for those who define and build these business performance tools: executive sponsors, operational managers, facilitators, and Excel developers. Based on years of experience, these step-by-step methods will help you develop Balanced Scorecards and operational dashboards that drive strategic execution and operational performance. Write a strategic Destination Statement that clarifies your vision Build a Strategy Map illustrating strategic objectives and the causal links that drive success Map operational processes to identify leverage points with the greatest impact Identify the "critical few" metrics that drive and measure success Gain buy-in with Tactical Action Plans and Implementation Plans Build impressive, dynamic Excel scorecards and dashboards using only spreadsheet functions Build powerful charts and analyses that aid business decision making Develop portable Balanced Scorecards that are secure and easy to maintain Companion Web site Download free Excel sample files at www.wiley.com/go/scorecardsanddashboardswithexcel. You can also find additional resources on Balanced Scorecards and operational dashboards at www.torconsulting.com
Introduction. Part I Strategic Performance with Balanced Scorecards. Chapter 1 Accelerating Strategic Performance. Chapter 2 Developing Your Strategic Foundation. Chapter 3 Preparing to Build Your Balanced Scorecard. Chapter 4 Step-by-Step to Building Your Strategy Map. Chapter 5 Step-by-Step from Strategy to Action. Chapter 6 Step-by-Step to Selecting Metrics and Setting Targets. Chapter 7 Step-by-Step to Developing Your Implementation Plan. Chapter 8 Step-by-Step to Roll-Out and Strategic Reviews. Part II Operational Performance with Dashboards. Chapter 9 Developing Executive and Operational Dashboards. Chapter 10 Mapping Your Operational Processes. Chapter 11 Identifying Critical Metrics and Key Performance Indicators. Part III Building Maps, Scorecards and Dashboards. Chapter 12 Creating Dashboards for Decision Making. Chapter 13 Drawing Process and Strategy Maps. Chapter 14 Using Microsoft Excel for Balanced Scorecards and Dashboards. Chapter 15 Text-Based Dashboards. Chapter 16 Custom Labels and Formatting. Chapter 17 Working with Data That Changes Size. Chapter 18 Working with Lists and Tables of Data. Chapter 19 Creating Miniature Charts and Tables. Chapter 20 Controlling Charts with Menus, Combo Boxes, and Buttons. Chapter 21 Working with PivotTables. Chapter 22 Smoothing Data and Forecasting Trends. Chapter 23 Identifying Targets and Displaying Alerts. Chapter 24 Building Powerful Decision Making Charts. Chapter 25 Drilling to Detail. Chapter 26 Using Excel Add-Ins for Extra Capabilities. Chapter 27 Finishing Touches. Chapter 28 Data Integration Methods. Chapter 29 Publishing Balanced Scorecards and Dashboards. Index.
