Behavior-Based Interviewing: Selecting the Right Person for the Job
After reading this book, you'll have the critical skills to find the right person for the right job every time, develop clear and accurate job descriptions and requirements, establish a fair and defensible hiring process, and construct unbiased, objective interview questions. To compete in today's market, businesses must adapt quickly to the ever-changing environment. Finding the right person to fit your company's needs is essential. This course will help you develop practical, specific,...
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After reading this book, you'll have the critical skills to find the right person for the right job every time, develop clear and accurate job descriptions and requirements, establish a fair and defensible hiring process, and construct unbiased, objective interview questions. To compete in today's market, businesses must adapt quickly to the ever-changing environment. Finding the right person to fit your company's needs is essential. This course will help you develop practical, specific, well-defined behavioral criteria to determine if a candidate can deliver the expected results.
Introduction The Realities of Interviewing The Legalities of Interviewing The Behavior-Based Interview Process The Four-Chapter Selection Model Phase 1: Gather Information The Behavior-Based Interview The Employee Requisition Form The Position Description Consulting with Knowledge Givers The Performance Review The Position Requirements/Profile Glossary of Defined Behaviors Creating a Dimension Matrix Background Review Phase 2: Conduct the Interview Principles of Effective Interviewing Developing Interview Questions The Interview Question Matrix The Importance of Questions Open-Ended and Closed Questions Probing The Interview Worksheet Behavioral Rating Profile The Interview Process Avoiding Interview Bias Phase 3: Interpret Behavior Interpreting Behavior What You See What You Hear The Words and the Music Phase 4: Follow-Up After the Interview Letters of Importance Process of Improvements Form Disposition Appendix A 200 Behavior-Based Interview Questions Appendix B Forms Additional Reading
