Building Organizational Capacity: Strategic Management for Higher Education
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Every university or college president envisions bold initiatives-big projects intended to change the nature of an institution with significant implications across all sectors. How can leaders and senior managers charged with implementing reforms effectively frame their work and anticipate potential pitfalls?No organization can maximize its capacity, defined as the administrative foundation essential for establishing and sustaining initiatives, without considering its core elements individually and in concert, according to J. Douglas Toma. This book examines eight essential organizational elements-purposes, structure, governance, policies, processes, information, infrastructure, and culture-and illuminates their influence in strategic management through case studies at eight institutions.Building Organizational Capacity situates strategic management within the context of higher education, providing practitioners with the tools to better understand institutional challenges in accomplishing its missions and realizing its aspirations. Toma's clear and well-integrated review of the latest research, as well as his advice for decision makers applying the book's lessons in practice, ensures this volume's place in the growing literature on strategy and management in higher education.
Foreword James E. Morley, Jr. viiAcknowledgments xiiiIntroduction 11 Strategic Management and Systems Thinking 152 Managing Increasingly Complex Institutions 353 Purposes: Redesigning the Curriculum at The College of New Jersey Matthew Hartley 544 Structure: Rethinking the Setting for Teaching Mathematics at Virginia Tech Kelly Ward 755 Governance: Enterprise Resource Planning Implementation at Valley City State University Adrianna Kezar 976 Policies: Enhancing Faculty Scholarship and Integrating Student Research into the Curriculum at LaGrange College Kathleen Shaw 1187 Processes: Improving Student Retention at Paul D. Camp Community College Christopher C. Morphew 1358 Information: Tuition Discounting at the University of Redlands Kevin Kinser 1519 Infrastructure: Maintaining Quality with Static Resources at Seminole Community College Lisa Wolf-Wendel 17210 Culture: Invigorating Undergraduate Education at the University of Georgia Greg Dubrow 189Conclusion 207Appendix 221Notes 229Bibliography 239Index 259
