Catalytic Coaching: The End of the Performance Review
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Describes an important new way to eliminate the onerous, inefficient, ineffective and unpopular performance review and replace it with a performance management system that truly works.
Preface: Deming's RiddleIntroduction and OverviewProblems with The Prevailing ParadigmTraditional Performance Evaluation: Bureaucracy At Its BestRating and Ranking: The Curse of CompetitionPay for Performance: The Big LifeForward Through The FogEvolutionary Change Strategies: One Step at a TimeRevolutionary Change Strategies: Taking Giant StepsMeasurement: Putting Systems to the TestCatalytic CoachingThe Catalytic Coaching Model: A Process OverviewStep 1: Employee InputStep 2: Management Guidance, Part 1Follow-Up Coaching: The Role of the Coach2Step3: Personal Development PlanStep 4: StewardshipMaking It WorkOn Money MattersAcquiring Coaching Competencies Through Skills TrainingSpecial Case CoachingWalking The Talk: Leaders as Role ModelsConclusionAppendicesReferencesIndex
