Cold Calling Techniques: That Really Work

Paperback
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Author: Stephan Schiffman

ISBN-10: 1598691481

ISBN-13: 9781598691481

Category: Marketing

Follow the advice of Stephan Schiffman—America's #1 Corproate Sales Trainer—and take your career to the next level. This special anniversary edition of his perennial bestseller, Cold Calling Techniques (That Really Work!), provides you with all of the right tools for turning prospects into meetings, and meetings into big sales.\ This easy-to-follow guide helps you beat today's cold calling obstacles, such as voice mail, cell phones, and e-mail. Schiffman's professional experience and...

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Follow the advice of Stephan Schiffman- America's #1 Corporate Sales Trainer-and take your career to the next level. This special anniversary edition of his perennial bestseller, Cold Calling Techniques (That Really Work!), provides you with all of the right tools for turning prospects into meetings, and meetings into big sales.This easy-to-follow guide helps you beat today's cold calling obstacles, such as voice mail, cell phones, and e-mail. Schiffman's professional experience and corporate wisdom guarantee your future success. The anniversary edition of Cold Calling Techniques packs in plenty of potential leads to help you hunt down more business. Give yourself the edge. Cold Calling Techniques is the one book you need to make your sales opportunities better, pitches stronger, and commissions greater.About the Author:Stephan Schiffman is president of D.E.I. Franchise Systems, Inc.

Acknowledgments     ixPreface to the 20th Anniversary Edition     xiIntroduction     xiiiCold Calling Is Essential     1By the Numbers     9Where to Look for Leads     25Cold Call Mechanics     32Using Cell Phones     52Turning Around Common Responses     33The Ledge     65Mastering Third-Party and Referral Calls     75Leaving Messages That Get Results     86More on Voice Mail     102E-Mail Tactics     104Follow-Up Calls     108The Four-Step Sales Process     115The Principles of Sales Success     122Sample Scripts     132Index     137