Distributed Work
Technological advances and changes in the global economy are increasing the geographic distribution of work in industries as diverse as banking, wine production, and clothing design. Many workers communicate regularly with distant coworkers; some monitor and manipulate tools and objects at a distance. Work teams are spread across different cities or countries. Joint ventures and multiorganizational projects entail work in many locations. Two famous examples—the Hudson Bay Company's...
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Multidisciplinary research on dynamics, problems, and potential of distributed work.
ForewordPrefaceIHistory of Distributed Work11Managing Distance over Time: The Evolution of Technologies of Dis/Ambiguation32Distributed Work over the Centuries: Trust and Control in the Hudson's Bay Company, 1670-182627IILessons from Collocated Work553What Do We Know about Proximity and Distance in Work Groups? A Legacy of Research574The Place of Face-to-Face Communication in Distributed Work835The (Currently) Unique Advantages of Collocated Work1136Understanding Effects of Proximity on Collaboration: Implications for Technologies to Support Remote Collaborative Work137IIIGroup Process in Distributed Work1657Managing Distances and Differences in Geographically Distributed Work Groups167Addendum: Virtual Proximity, Real Teams1878Attribution in Distributed Work Groups1919The Phenomenology of Conflict in Distributed Work Teams21310Time Effects in Computer-Mediated Groups: Past, Present, and Future23511Conventions for Coordinating Electronic Distributed Work: A Longitudinal Study of Groupware Use25912Fuzzy Teams: Boundary Disagreement in Distributed and Collocated Teams283IVEnabling Distributed Work30913Maintaining Awareness in Distributed Team Collaboration: Implications for Leadership and Performance31114Fostering Intranet Knowledge Sharing: An Integration of Transactive Memory and Public Goods Approaches33515Outsiders on the Inside: Sharing Know-How Across Space and Time35716Essence of Distributed Work: The Case of the Linux Kernel381VDistributed Scientific Collaborations40517What Makes Collaborations Across a Distance Succeed? The Case of the Cognitive Science Community40718Computer Network Use, Collaboration Structures, and Productivity433Contributors459Index465
