Effective Coaching
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Techniques to become a coach, not just a bossand maximize each employee's productivity.Effective Coaching explains how to apply sound coaching methods in the workplace, encouraging top performance by working with your employees, instead of over them. From eliminating confusion by asking the right questions, to always making sure that employees and team leaders understand their roles and responsibilities, this highly focused guidebook will show you how to: Understand the characteristics of an effective coachand apply them in the workplace Quickly achieve the cooperation you need in a disciplined, nonthreatening atmosphere Instinctively use effective problem-solving strategies in every situation You know your company needs its employees. Make sure they know that. Management strategies and techniques in Effective Coaching will help you dramatically improve workplace performance and attitudeboth yours and your staff'sand maximize the measurable value received from each employee.
Preface1The Goals of Good Coaching12The Attributes of a Good Coach163What Do Your Players Want?294The Signs of Good Coaching395How to Ask Good Questions546How to Be a Good Listener707Solving Problems by Coaching798The Coach as Trainer929The Coach as Mentor10510The Coach as Corrector11511Coaching Land Mines12712Steps to Effective Coaching14013Once More, with Feedback14914Coaching by Rewarding16215Bonus Principles for Good Coaching (and Good Living)169Index179
