As today's workplace becomes increasingly more competitive, knowing how to behave can make the difference between getting ahead and getting left behind. In The Etiquette Advantage in Business, 2nd Edition, etiquette authorities Peggy Post and Peter Post provide you with the all-important tools for building solid, productive relationships with your business associates — relationships that will help propel you and your company straight to the top.\ In this completely revised and updated...
In this guide to etiquette for businesspeople, the authors tackle what to do in situations such as job searches, business interactions, conflicts, supervisor-employee relationships, meetings, and social events as well as cultural issues. The authors explain the reasons behind proper etiquette, its importance, and give advice on sexual harassment, telecommuting, appropriate dress, customer relationships, gifts, and written and oral communication. The new edition is more concise and has chapters on ethics, table manners, and electronic communication. There is no bibliography. Peter Post is Emily Post's great-grandson, and writes about etiquette, and Peggy, his wife, is director of the Emily Post Institute. Annotation ©2006 Book News, Inc., Portland, OR