Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results

Hardcover
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Author: Lee J. Colan

ISBN-10: 0071602151

ISBN-13: 9780071602150

Category: Human Resources - Personnel Management

Employee engagement is the cornerstone of achieving a sustainable competitive advantage. In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan delivers the “how to” for inspiring your team so they deliver unparalleled value to your customers.\ Proven at Fortune 500 companies across the globe, Colan's simple but powerful formula is this: meet your employees' basic intellectual and emotional needs, and they will perform at peak ability. Their minds and hearts...

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Build passion and performance through employee engagement!Are your people passionate about what they do? Are they on board with your team's real purpose? Do they go the extra mile for your customers?Colan reveals the practical steps necessary to inspire and engage your employees. He shows you how to meet their most basic intellectual and emotional needs while assessing your own engagement style. By fully engaging your employees, you'll nurture a team that gives their all to deliver service.“This practical guide delivers the right message at a critical time… engage your people! It’s a swift read and provides fresh, new insights. Passionate Performance is the secret sauce to today’s leading organizations.”—Jim Thyen, president and CEO, Kimball International“A quick and actionable read! Colan is true to form with clear insights and practical tools for engaging your team. This book should be read by every leader who wants to conquer the competition.”—Stephen Mansfield, Ph.D., president and CEO, Methodist Health System“Packed with tools that you can start using immediately to boost performance, Engaging the Hearts and Minds of All Your Employees is the pathway to better results.”-David Cottrell, author, Monday Morning LeadershipLee J. Colan, Ph.D. is a leadership expert, advisor, and an energizing speaker whose cut-through-the-clutter insights appear regularly in a wide range of print and on-line media. Lee has published seven rapid-read books designed for an information-rich, time-poor world. Virtually every Fortune 500 company, as well as many smaller companies, have experienced the positive impact of Lee's practical approach.

Introduction 1Pt. I Getting Your Head (and Your Heart) around Engagement 111 The Anatomy of Passionate Performance 132 I Quit, but Forgot to Tell You 253 100 Percent Commitment 334 The Big Payoff 37Pt. II The Intellectual Side: Engaging the Mind 455 The Need for Achievement 516 The Need for Autonomy 697 The Need for Mastery 85Pt. III The Emotional Side: Engaging the Heart 1038 The Need for Purpose 1099 The Need for Intimacy 12510 The Need for Appreciation 141Pt. IV Igniting the Fire 15311 Leading the Way with Courage and Humility 15512 Against All Odds, Persevere! 16113 Carrying the Torch 16714 Passing the Torch 173App. A Passionate Performance Leadership Profile 175App. B Inspirational Quotes to Help Ignite Passionate Performance 183App. C Checklist for Engaging Meetings 191App. D Passionate Performance Killers 195App. E Leading on Purpose 197Notes 199Index 203About the Author 209