Fish! Tales: Real Life Stories to Help You Transform Your Workplace and Your Life
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FISH! told the story of a fictional company that transformed itself by applying lessons learned from Seattle's famous Pike Place Fish Market. Now, with FISH! TALES, readers can learn how real-life businesses and individuals energized their workplaces--and their lives--by implementing the lessons from FISH!.
IntroductionviiThe Fundamentals of Fish!1Section 1Play: Play is not just an activity; it's a state of mind that brings new energy and sparks creativity9A Company That Has Fun Connecting: Sprint Global Connection Services13Small Bites36Section 2Make Their Day: The world becomes a better place the moment you act on an intention to serve another41Driven to Serve Others: Rochester Ford Toyota45Small Bites70Section 3Be There: You can multi-task with "stuff," but you need to "be there" for people75The Gift of Being Present: Missouri Baptist Medical Center79Small Bites101Section 4Choose Your Attitude: The attitude you have right now is the one you are choosing. Is it the one you want?105Let It Rain: Tile Technology Roofing Company107Small Bites132Section 5Let's Go Fish!ing: Fish! for 12 weeks and discover the richer and more rewarding life that is just a few choices away137Acknowledgments and Authors' Note173
