Four Skills of Cultural Diversity Competence: A Process for Understanding and Practice
In FOUR SKILLS OF CULTURAL DIVERSITY COMPETENCE: A PROCESS FOR UNDERSTANDING AND PRACTICE you'll find the tools necessary to help you become a culturally competent practitioner. This well organized text provides not only find the fundamentals of cultural competence but also skills to increase cultural awareness and effective interpersonal techniques. This is the perfect book to prepare you for a successful career in a diverse environment!
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This workbook/classroom manual provides a step-by-step format for leading a class that develops competence in educators teaching in K-12 schools. Professional trainers and human resources personnel will also find the book useful for training in business, nonprofit agencies, government offices, schools, and medical facilities. The approach presented here combines cultural awareness and skills at the personal, interpersonal, and organizational levels. Chapters combine cognitive and experiential learning, with group and individual writing and discussion exercises. Worksheets for activities accompany each skill covered. The author is affiliated with California State University. Annotation c. Book News, Inc., Portland, OR Booknews This workbook/classroom manual provides a step-by-step format for leading a class that develops competence in educators teaching in K-12 schools. Professional trainers and human resources personnel will also find the book useful for training in business, nonprofit agencies, government offices, schools, and medical facilities. The approach presented here combines cultural awareness and skills at the personal, interpersonal, and organizational levels. Chapters combine cognitive and experiential learning, with group and individual writing and discussion exercises. Worksheets for activities accompany each skill covered. The author is affiliated with California State University. Annotation c. Book News, Inc., Portland, OR (booknews.com)
1. INTRODUCTION. Context. Need. An Overview of the Training Process. Change at the Organizational Level: A Model. Change at the Individual Level: A Model. The Interactive Learning Mode. 2. SKILL ONE: UNDERSTANDING CULTURE AS IT OPERATES ON DIFFERENT SOCIAL LEVELS. The Concept of Culture. Culture as Subjective and Objective. Culture as Multileveled and Dynamic. Aspects of Culture and Ethnicity. Personal Culture. Culture or Ethnic Groups. Mainstream/National Culture. Organizational Culture. 3. SKILL TWO: UNDERSTANDING COMMON BARRIERS TO EFFECTIVE COMMUNICATION AND RELATIONSHIPS. Personal and Interpersonal Barriers. Organizationwide Barriers. Five Assumptions About Cultural Diversity. Stages of Sociocultural Awareness and Identity Change. 4. SKILL THREE: PRACTICING PERSONAL AND INTERPERSONAL CULTURAL COMPETENCE. The Personal Competencies. The Dialogue Process. The Conflict-Recovery Process. The Problem-Solving Process. 5. SKILL FOUR: PRACTICING THE DESIGN AND IMPLEMENTATION OF ORGANIZATIONAL STRATEGIES AND ACTION PLANS. Developing Case Examples. Developing Action Plans. Organizational Strategies. Internal Organizational Strategies. External Organizational Strategies. APPENDIX. Aspects of the Mainstream U. S. Culture. REFERENCES. INDEX.
\ BooknewsThis workbook/classroom manual provides a step-by-step format for leading a class that develops competence in educators teaching in K-12 schools. Professional trainers and human resources personnel will also find the book useful for training in business, nonprofit agencies, government offices, schools, and medical facilities. The approach presented here combines cultural awareness and skills at the personal, interpersonal, and organizational levels. Chapters combine cognitive and experiential learning, with group and individual writing and discussion exercises. Worksheets for activities accompany each skill covered. The author is affiliated with California State University. Annotation c. Book News, Inc., Portland, OR (booknews.com)\ \
