Guide to Managerial Communication (Guide to Business Communication Series)
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The only book on this topic that is: Short: summarizes key ideas; omits bulky exercises. Professional: includes only information that is relevant for professionals. Readable: clear, practical, easy-to-skim.
ICommunication strategy2IIWriting : composing efficiently34IIIWriting : macro issues50IVWriting : micro issues68VSpeaking : verbal structure86VISpeaking : visual AIDS108VIISpeaking : nonverbal skills138App. AFormats for memos, reports, and letters158App. BUnbiased language166App. CGrammar and usage167App. DPunctuation173
