Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations
Praise for Healing the Wounds\ "An outstanding study, a major contribution to business literature."\ —Publishers Weekly, from review of the first edition\ "There are a lot of people out there who are hurting today, and this is a perfect book for dealing with the casualties of today's economic crisis. This book is a classic—more important than ever before."\ —Marshall Goldsmith, author of the New York Times and Wall Street Journal best-sellers What Got You Here Won't Get You There and...
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Organizations of all types are experiencing an unprecedented, global pandemic of downsizing. This exceptionally timely book addresses the most crucial and complex leadership task since the industrial revolution: how to put the pieces back together and restore productivity in the midst of uncertain contracts between employee and employer. From an employee perspective, this book provides a remedy for the toxic symptoms—anger, fear, anxiety, and depression—of layoff survivor sickness and offers a prescription for a deeper, more autonomous and fulfilling employment relationship. Combining dramatic front-line case studies and original research that deals with both downsized organizations and layoff survivors, David Noer—an expert who coined the term layoff survivor sickness and has been frequently quoted in major media such as the Wall Street Journal and Fortune—offers organizational leaders, managers, human resource professionals, consultants, layoff survivors, and layoff victims an original model, clear guidelines, and much-needed perspective on personal and organizational revitalization.This new and significantly revised edition includes a focus on leadership and coaching that literally rewrites the rulebook on how to lead during times of crisis, a cutting-edge approach for employees to reorient themselves within their jobs and organizations, plus vivid examples Noer has amassed over the past 15 years reflecting increased globalization, changing demographic realities, and of course, uncertainties in the marketplace. Healing the Wounds is a must-read for all involved in helping organizations rebound from downsizing and who wish to personally increase their job satisfaction, autonomy, and relevance. Publishers Weekly Recently, as Noer notes, organizations from public to private to nonprofit have ``embarked on a frenzy of layoffs.'' In this outstanding study, a major contribution to business literature, the author maintains that these layoffs have eroded the trust between employees and employers and have created a new managerial paradigm: ``Organizations that once saw people as assets to be nurtured and developed began to view those same people as costs to be cut.'' Noer ( Jobkeeping ) cogently addresses the violation of the old employment covenant of secure, paternalistic rules. Further, he notes, while those who are dismissed are usually offered counseling services, those who remain are left to cope with their anxiety and distress and the dismantled corporation, a process Noer terms ``layoff survivor sickness.'' He also suggests how companies should downsize, stressing the importance of compassion, communication and the acknowledgment of codependency, in which employees derive their self-worth from their role in the organization. (Oct. )
PrefaceAcknowledgmentsThe AuthorPt. 1The Shattered Covenant1Forgotten Survivors: What Happens to Those Who Are Left Behind32Changing Organizations and the End of Job Security15Pt. 2The Survivor Experience3Learning from the Past: The Survivor Syndrome Across Time334Speaking for Themselves: Layoff Survivor Stories525Time Does Not Heal All Wounds: The Effects of Long-Term Survivor Sickness71Pt. 3Interventions for Healthy Survival6A Four-Level Process for Handling Layoffs and Their Effects877Level One: Manage the Layoff Processes958Level Two: Facilitate the Necessary Grieving1189Level Three: Break the Codependency Chain and Empower People13410Level Four: Build a New Employment Relationship156Pt. 4The Great Wake-Up Call11The Rebirth of Meaning and Direction: Leading the New Organization18912Life After Downsizing: Revitalizing Ourselves and Our Organizations210Appendix A: The Survivor Groups218Appendix B: The Human Resource Study220References235Index241
\ Publishers Weekly - Publisher's Weekly\ Recently, as Noer notes, organizations from public to private to nonprofit have ``embarked on a frenzy of layoffs.'' In this outstanding study, a major contribution to business literature, the author maintains that these layoffs have eroded the trust between employees and employers and have created a new managerial paradigm: ``Organizations that once saw people as assets to be nurtured and developed began to view those same people as costs to be cut.'' Noer ( Jobkeeping ) cogently addresses the violation of the old employment covenant of secure, paternalistic rules. Further, he notes, while those who are dismissed are usually offered counseling services, those who remain are left to cope with their anxiety and distress and the dismantled corporation, a process Noer terms ``layoff survivor sickness.'' He also suggests how companies should downsize, stressing the importance of compassion, communication and the acknowledgment of codependency, in which employees derive their self-worth from their role in the organization. (Oct. )\ \
