How to Reduce Workplace Conflict and Stress: How Leaders and Their Employees Can Protect Their Sanity and Productivity from Tension and Turf Wars
An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives. supervisors, and managers-and the people that work for them-protect pride, profit, and productivity from these disabling emotions and behaviors.
Search in google:
An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives. supervisors, and managers-and the people that work for them-protect pride, profit, and productivity from these disabling emotions and behaviors.
Introduction11Chapter 1The Self-Defeating Habits of Otherwise Brilliant People: Getting Duped by thr Dazzle of Contempt19Chapter 2Anger Makes You Stupid, Lonely, and Depressed: The Stinky Twins: Blaming Others, Blaming Self39Chapter 3Curiosity Makes You Smart, Sexy, and Successful: The Most Important Habit You Bring to the Table67Chapter 4Unspoken Reasons, Hidden Realities: Stories That Stick81Chapter 5Intelligent Fools: The Hidden Price Tags of Irritability and Contempt97Chapter 6A Touch of Genius and a Lot of Courage: How to Unplug From Resentment, Stress, and Mistrust115Chapter 7If I'm Not Part of the Problem, There Is No Solution: Breaking Cycles of Contempt139Chapter 8Hard on the Problem, Soft on the People: The True Causes of Workplace Conflict and Stress161Chapter 9There Are Two Dogs Inside of Every Man: The One That Dominates Is the One That's Fed183Chapter 10You Can Be Effective or Self-Righteous-Pick One: Five Smart Reasons to Ditch Hostility and Blame197Chapter 11Creating Cultures of Appreciation: Respect, Pride, and Fiscal Responsibility203AppendixTransforming the Enemy211Index217About the Author223
