Investigating Harassment and Discrimination Complaints: A Practical Guide
Investigating Harassment and Discrimination Complaints is a hands-on guide for human resource professionals who are called upon to conduct a legally sound investigation into harassment, discrimination, or retaliation complaints. This important manual blends the information investigators need to develop the skills and competencies that are critical to successfully investigating harassment and discrimination complaints with a proven framework for undertaking the investigation itself....
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Investigating Harassment and Discrimination Complaints is a hands-on guide for human resource professionals who are called upon to conduct a legally sound investigation into harassment, discrimination, or retaliation complaints. This important manual blends the information investigators need to develop the skills and competencies that are critical to successfully investigating harassment and discrimination complaints with a proven framework for undertaking the investigation itself. Investigating Harassment and Discrimination Complaints walks the investigator through the process of conducting a successful investigation and includes information about: The critical legal aspects of conducting an investigation How diversity affects harassment What needs to be in place prior to an investigation Creating a step-by-step plan How to properly document an investigation, and Administering discipline for policy violations and remedies for aggrieved employees
CD ContentsDedicationPrefaceAcknowledgmentsIntroductionPt. 1Essential Information1Investigator Fears, Motivations, and Jargon32The Law of Harassment and What Investigators Need to Know93The Psychology of Harassment304Diversity and Harassment42Pt. 2Prior to the Investigation5Characteristics of Effective Investigators516Organizational Settings Conducive to Effective Investigations59Pt. 3The Investigation7The Investigative Plan718Documentation819Tips and Techniques for Conducting the Investigation8910Making the Determination116Pt. 4Beyond the Investigation11Prompt, Corrective Action12512Remedies, Healing, and Follow-Up13213The Investigator as Witness143Training Program: Training Internal Investigators149Appendix197Bibliography291Index299About the Authors305How to Use the CD ROM307
