Leadership in a Diverse and Multicultural Environment: Developing Awareness, Knowledge, and Skills
Leadership in a Diverse and Multicultural Environment provides leaders with the tools necessary to effectively interact with all individuals. Although much of the research related to multiculturalism has focused on expatriates and international assignments, the book also focuses on leaders in domestic organizations, as they can benefit from developing their own multicultural awareness, knowledge, and skills. Effective leaders can shape the culture of their organization to be accepting of...
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Connerley (Virginia Polytechnic Institute and State U.) and Pedersen (Syracuse U.) address leading in a diverse environment with a culture-centered approach, and examine multicultural awareness, knowledge, and skills training through a three-stage developmental sequence as a primary strategy in leadership. Parts of the text are based on Pedersen's Handbook for Developing Multicultural Awareness, Third Ed. (American Counseling Assoc., 2000). Suitable as a supplemental text for undergraduate- and graduate-level international management, leadership, or diversity-related courses in the business curriculum, and for leadership courses taught in education and communication departments. Annotation ©2004 Book News, Inc., Portland, OR
Foreword1Making the business case for increased awareness, knowledge, and skills12The complexity of culture213Cultural frameworks and their importance for leaders394Where does one start on the journey to multicultural awareness, knowledge, and skills?555The development of multicultural competencies696What can we do to make multicultural and diversity training more effective?897A training program to lead from multicultural awareness to knowledge and skills1118Constructive conflict management in a cultural context1299Redefining leadership through multiculturalism151AppA synthetic culture training laboratory165AppExhibit : guidelines for the four synthetic cultures168
