Organizational Behavior in Health Care
Organizational Behavior in Health Care was written to assist those who are on the frontline of the industry everyday—healthcare managers who must motivate and lead very diverse populations in a constantly changing environment.\ Designed for graduate-level study, this book introduces the reader to the behavioral science literature relevant to the study of individual and group behavior, specifically in healthcare organizational settings. Using an applied focus, it provides a clear and concise...
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This essential new resource gives managers critical insight into understanding workplace problems and dynamics, thus enabling organizations to achieve success through increased job satisfaction and productivity.
Ch. 1Overview and history of organizational behavior3Ch. 2Diversity in health care15Ch. 3Attitudes and perceptions43Ch. 4Workplace communication77Ch. 5Content theories of motivation113Ch. 6Process theories of motivation139Ch. 7Power and influence161Ch. 8Behavioral theories of leadership173Ch. 9Contingency theories of leadership187Ch. 10Contemporary leadership theories209Ch. 11Stress in the workplace and stress management231Ch. 12Conflict Management, decision making and negotiation skills271Ch. 13Overview of group dynamics311Ch. 14Groups331Ch. 15Teams and team building343Ch. 16Organization development361Ch. 17Resistance to change and change management379
