Return on Learning: Training for High Performance at Accenture
From one of the world's best-known corporations comes this in-depth, inside story of how Accenture revitalized its fabled corporate training organization in the midst of worldwide economic downturn and major marketplace change. The company did so by focusing on the return on learning: how Accenture's investments in learning and knowledge management could be planned and managed to deliver measurable business advantage.
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Like most corporations at the turn of the millennium, Accenture was faced with business, economic, and operational changes affecting its renowned internal training program, which shapes and supports the work of its more than 126,000 employees in 48 countries. The company quickly reinvented its training and development capabilities through effective planning and governance, strong leadership, groundbreaking ROI methods, operational rigor, and the application of advanced technologies, as well as "phenomenal learning." This accessible book explains how it happened, and how to apply the lessons to any business.
1High performance through learning52A vision for learning and business impact193Proving the ROI in learning394The leadership to succeed595Phenomenal learning796Running learning like a business1017Using technology to create a high-performance learning organization1278At the frontiers of learning and knowledge sharing1439Learning and value creation : Accenture looks to the future167
