Send: The Essential Guide to Email for Office and Home
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When should you email, and when should you call, fax, or just show up? What is the crucial and most often overlooked line in an email?What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell?Enter Send. Whether you email just a little or never stop, here, at last, is an authoritative and delightful audiobook that shows how to write the perfect email anywhere. Send also points out the numerous (but not always obvious) times when email can be the worst option and might land you in hot water (or even jail!). The secret is, of course, to think before you click. Send is nothing short of a survival guide for the digital age wise, brimming with good humor, and filled with helpful lessons from the authors own email experiences (and mistakes). In short: absolutely e-ssential. The New York Times - Dave Barry E-mail, for all its efficiency, often fails to achieve its intended result; a vague or carelessly worded message can cause major problems personal, legal and financial for senders and receivers. Helping you avoid these problems is the goal of Send, an informative, entertaining, thorough and thoughtful book. The authors are media veterans David Shipley is deputy editorial page editor of The New York Times; Will Schwalbe is editor in chief of Hyperion Books with extensive, and not always positive, experience sending and receiving e-mail. They summarize their essential message in two rules: Think before you send and Send e-mail you would like to receive.
Introduction: Why Do We Email So Badly? 3When Should We Email? 15The Anatomy of an Email 54How to Write (the Perfect) Email 115The Six Essential Types of Email 141The Emotional Email 175The Email That Can Land You in Jail 199S.E.N.D. 217The Last Word 220How to Read Your Header 223Acknowledgments 229Notes 233Index 243
