Silos, Politics, and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors
"Lencioni's theory around alignment is simple and powerful, and could apply to any type of organization, large or small."\ —Gary C. Kelly, vice chairman and chief executive officer, Southwest Airlines Co.\ "An incisive and insightful look at how companies can recognize and remedy infighting. The tone of Patrick's writing is as warm and readable as the advice itself is sound."\ —Michael A. George, chief marketing officer, Dell Inc.\ "Lencioni is a master at creating real and tangible company...
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In yet another page-turner, New York Times best-selling author and acclaimed management expert Patrick Lencioni addresses the costly and maddening issue of silos, the barriers that create organizational politics. Silos devastate organizations, kill productivity, push good people out the door, and jeopardize the achievement of corporate goals. As with his other books, Lencioni writes Silos, Politics, and Turf Wars as a fictional—but eerily realistic—story. The story is about Jude Cousins, an eager young management consultant struggling to launch his practice by solving one of the more universal and frustrating problems faced by his clients. Through trial and error, he develops a simple yet ground-breaking approach for helping them transform confusion and infighting into clarity and alignment. Publishers Weekly Marketing won't speak to engineering. Sales thinks production hogs the budget. Front desk believes back room's lazy. These sorts of turf wars, which turn outwardly unified companies into groupings of uncommunicative "silos," are the stuff of management lore. According to bestselling author Lencioni (The Five Dysfunctions of a Team), "they waste resources, kill productivity and jeopardize the achievement of goals"-they also drive workers into tizzies of frustration. Like his previous books, Lencioni's latest addresses the management problem through a fictional story; this one revolves around a self-employed consultant named Jude, who has to dismantle silos at an upscale hotel, a technology company and a hospital. Split into two sections, Lencioni's book first shows Jude discovering a solution to silos, then summarizes Jude's lessons into a strategy that readers can apply to any business. Lencioni's proposal is so full of common sense-namely, end turf wars by getting departments to rally around a common goal-that managers will be eager to apply it themselves. Just as refreshing is Lencioni's use of character and plot, which is far above average for the business genre. As sympathetic as Jude is, he makes Lencioni's management lessons memorable. (Mar.) Copyright 2006 Reed Business Information.
Introduction. The Fable. Part One: Entrepreneurial Ambition. Part Two: Roller Coaster. Part Three: Rally. Part Four: Moments of Truth. The Theory. Introduction to Silos. Components of the Model. Identifying a Thematic Goal. Case Studies. Managing and Organizing Around the Thematic Goal. Thematic Goals and Long-Term Context. Making Matrix Organizations Work. Getting Started. Acknowledgments. About the Author.
