SuperCompetent: The Six Keys to Perform at Your Productive Best
Praise for SuperCompetent\ "The Productivity Pro, Laura Stack, should be known as the Productivity Doctor. This book is like a medical clinic for those seeking to become more productive. I know it has helped me, but more importantly, the remedies offered by Laura have benefited the people I coach in my professional life. These people keep asking, 'Jeff, how do you know how to solve my productivity problems?' My secret weapon . . . this book."\ —Jeff Bettinger, Director of Talent Development,...
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To be successful in the business world and reach your full potential in life, it's not enough to be simply competent. Our modern, super-competitive world is full of opportunities for the go-getter, but to take advantage of them, it's essential to become "SuperCompetent." The SuperCompetent person is one that companies fight to get, fight to keep, nurture as team players, and see as future leaders in their business growth.But SuperCompetence isn't something you're born with—it's something that you can learn, no matter where your strengths lie or what industry you work in. In SuperCompetent, productivity expert Laura Stack identifies the behaviors that build leadership skills, boost organizational efficiency, and blast high-potential producers to the top of their fields. With Stack's Six Keys, you'll be able to consistently improve your performance, develop the confidence that will propel you forward, and achieve breakthrough results in your career.Activity: The value and importance you place on your tasks and prioritiesAvailability: The ability to master your schedule and protect your timeAttention: The capacity to focus intently and concentrate on critical activitiesAccessibility: The skill to organize your work flow and quickly find informationAccountability: The extent to which you assume personal responsibility for your actions and outcomesAttitude: The intensity of your motivation, drive, and proactivenessWith worksheets and quizzes that help you evaluate your performance at every stage and invaluable resources for further information, you'll be able to integrate the Six Keys of SuperCompetence into your daily, weekly, and lifetime business practices. From the sales floor to the conference room, from board meetings to informal networking events, SuperCompetent enables you to build your focus, manage your resources, and maximize your ability to deliver at every level.
Acknowledgments. FOREWORD BY MARK SANBORN. INTRODUCTION. THE SUPERCOMPETENT ASSESSMENT. PART 1 SUPERCOMPETENT KEY #1: ACTIVITY. Chapter 1: What's It All About, Alfie? Know What Makes You Tick. Luke, It's Your Destiny. Stay Focused On Your Mission. How Do You KNOW When You're Being Productive? Do you plan your day? Do you have written goals? Grab Your Dreams By the Horns and Get Going! Chapter 2: Why the Heck Are We Doing It THIS Way?!? Be a “Must-Have” Person. Revisit Your Objectives. Know Your Job Inside and Out. Practice Purposeful Abandonment. Specify the Appropriate Detail Level. Reevaluate Your Productivity Habits. Rattle the Cage! Chapter 3: Greater Living Through Technology. Schlimmbesserung, Anyone? Schlimmbesserung! Schlimmbesserung! Where Does The Time Go? Take Back Your Time. Chapter 4: All Work and No Play Makes Jack a Dull…Something. Take a Break Before You Break. Guilt Starts with a “G” for Garbage. V-A-C-A-T-I-O-N (in the Summer Sun). Quit Banging Your Head Against the Wall. Rest, for Goodness Sake! Chapter 5: My To-Do List Has 117 Things on It! Eliminate To-Do List Anxiety. This Task is Dying a Slow Death on My To-Do List. Handling Low Priority Items. Taming the To-Do Tyranny. SUPERCOMPETENT KEY #1: ACTIVITY SUMMARY. ACTION PLANNING WORKSHEET. SUPERCOMPETENT KEY #1: ACTIVITY. PART 2 SUPERCOMPETENT KEY #2: AVAILABILITY. Chapter 6: You Want it WHEN? “No” Isn't a Four-Letter Word. Break Habits, Build Systems. Refuse to Let Yourself Be Overwhelmed. Chapter 7: YOU! Off My Planet! The Six D's of Interruptions. Divert Those Diversions. Chapter 8: Anything You Can Do, I Can Do Better. Let Some Tasks Go. Train Someone. Know Your Limits. Gasp! YOU Could Be the Problem. Create Your Outsource Team. This Looks Like A Job For…Superman's Sidekick! Chapter 9: Pick Something and Stick to It! Take Control of Your Scheduling Online. Block Out Time to Work. Keep Your Calendar Up to Date. Sorry, My Schedule is Full Until March 2139. Chapter 10: Stop the Meeting Madness! Refuse Face-to-Face Meetings When Unnecessary. Cancel Meetings. Limit Attendees. Multiply Your Hands. Avoid Meetings on Fridays. Distribute Your Agenda Early. Set Your Meeting's Length Yourself. Use Online Scheduling for Outside Parties. Allow Enough Breaks. Be Considerate of Those in Other Time Zones. Strike a Balance on Scheduling. Immediately Inform the Meeting Leader of Conflicts. Confirm Everything. Journal Your Meeting Notes. Scheduling Meetings. Develop Effective Teleconferencing Guidelines. Sorry, He's In a Meeting. SUPERCOMPETENT KEY #2: AVAILABILITY SUMMARY. ACTION PLANNING WORKSHEET. SUPERCOMPETENT KEY #2: AVAILABILITY. PART 3 SUPERCOMPETENT KEY #3: ATTENTION. Chapter 11: Don't Open That! Control the Reflex. Take Back Everyday Activities. Schlimmbesserung Revisited. Chapter 12: eBay and Yahoo and YouTube, Oh My! It Starts at Home with the Television. How Now, Technogeek? Chapter 13: The Harder I Work, the Behinder I Get! Multi-Tasked to Overwhelmed. If You Think It, Ink It. Metacognition: Get Above It All. Stop the Self-Sabotage. Chapter 14: Socializing for Success. Separate Your Business and Personal Lives. Get Into a Regular Social Media Routine. Embrace Third-Party Applications to Automate Manual Processes. Decide What You're Trying to Do. Connect, Listen, and Contribute. Back to Work, You! Chapter 15: Blackberry/Crackberry. No Nosing in on Family Time. Call Your Doctor Immediately If You Develop Anti-Social Tendencies. Do Not Drive or Operate Heavy Machinery. Break the Addiction. SUPERCOMPETENT KEY #3: ATTENTION SUMMARY. ACTION PLANNING WORKSHEET. SUPERCOMPETENT KEY #3: ATTENTION. PART 4 SUPERCOMPETENT KEY #4: ACCESSIBILITY. Chapter 16: I Know I Have a System Around Here Somewhere… Paper Planners. Desktop Software. Web-Based Applications. Handheld Devices are Tying My Hands. The Solution—a Hybrid Method! Find a System That Works For You. Chapter 17: Um, What Was I Supposed to Do Today? Things to Do. Appointments and Meetings. Prime Your Productivity. Chapter 18: You're the Boss, Not Your Inbox! Best Practices for Email Organization. Changes in Latitude, Changes in Attitude. Chapter 19: We Don't Need No Steenking Rolodexes! Contact Information: What is Your Name Again? History: Where Were You, and What Did You Say? Where's that Card Again…? Chapter 20: On the Road Again… The Plane is My Mobile Office. Pack Efficiently. Don't Check Your Briefcase or Laptop. Have a Plan Before Your Trip. Embrace the Smartphone (in Moderation). Use a Jump/Thumb Drive, Just in Case. Simplify with a Docking Station. Access Your Computer Remotely. Load Up a Phone Card. Pick Up an Extra Set of Chargers and Connectors. Use the Latest Tools and Technology. Get EVDO. Get Personal Broadband. Carry a Pocket Folder or Portfolio. Finish One Trip Before Starting the Next. Spending Money Means Saving Time. Preparation is the Key to…Preparedness. A Second Saved is a Second Earned. SUPERCOMPETENT KEY #4: ACCESSIBILITY SUMMARY. ACTION PLANNING WORKSHEET. SUPERCOMPETENT KEY #4: ACCESSIBILITY. PART 5 SUPERCOMPETENT KEY #5: ACCOUNTABILITY. Chapter 21: Accept the Credit When It's Due—and the Blame, Too. Master the Necessary Knowledge. Fine-Tune Your Behavior. Get Feedback. Hone Your Ethics. Conquer OCSMD. So…Are You Off Your Butt Yet? Chapter 22: The Squeaky Wheel…Makes Things Better. Create a Process to Simplify the Task. Complete the Task in Less Time. Focus, Focus, Focus. Don't Forget About Technology. Try to Change the Scope. Streamline Your Life. Chapter 23: Crack That Whip! Procrastination: Can We Talk About This Later? The Early Bird Gets the Worm; the Tardy Bird Gets…Eaten Alive. Find a Reasonable Work-Life Balance. Working on Mundane Tasks and “Not Fun” Things. Put Perfection in its Place. Give Yourself a Deadline. Just Do It! Chapter 24: Let's Get On With It! Successful Decision-Making Tools. Slippery Activities. Get a Move On! Chapter 25: Tweaking Timewasters. The 80/20 Principle. The Two Pains. Keys to Productivity. Time-Wasters to Watch Out For. Always Running, Always Running Behind. SUPERCOMPETENT KEY #5: ACCOUNTABILITY SUMMARY. ACTION PLANNING WORKSHEET. SUPERCOMPETENT KEY #5: ACCOUNTABILITY. PART 6 SUPERCOMPETENT KEY #6: ATTITUDE. Chapter 26: If You Stew In Your Own Juices, You'll End Up Overcooked. Get a Grip. Give Yourself a Break from the World. Don't Worry, Be Happy. What Do You Mean I'm not In Charge of the World? Chapter 27: Never, Ever, Ever, Ever, Ever, Ever, Ever Give In. The Qualities of Perseverance. Practice Does Make Perfect. When the Going Gets Tough… Chapter 28: Monkey See, Monkey Do. Unleash Your Creativity. Refuse To Accept the Status Quo. Take Calculated Risks. Resistance to Change. Chapter 29: Why Can't You Just Read My Mind? I'm Okay, You're Okay? Dealing with Difficult Personalities. The Twelve Dysfunctional Productivity Personalities. Focusing on Teamwork. Play Nice. Chapter 30: Hello There, Pollyanna! Perky is as Perky Does. SUPERCOMPETENT KEY #6: ATTITUDE SUMMARY. ACTION PLANNING WORKSHEET. SUPERCOMPETENT KEY #6: ATTITUDE. CONCLUSION.
