The 24-Carrot Manager
"After years of being drivern forward by fear and intimidation, troops aren't willing to fight the battle anymore. They're leaving the ranks to join a growing number of recruits at firms that lead with carrots," say nationally renowned employee-recognition experts Adrian Gostick and Chester Elton.\ In this companion volume to their successful Managing with Carrots, Gostick and Elton present a remarkable story of how a great leader can unleash human potential, creating success in either good...
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If you manage people, The 24-Carrot Manager is an indespensable tool. Find out how a seemingly insignificant think like a carrot coul make a big difference in you work and in your life. "After sinking my scarce time into a book, I do a rough return on investment (ROI) calculation by asking two questions: 'Is this really going to build my business?' and 'How rough a slog was the book to get through?' The 24-Carrtos Manager might be my highest ROI book ever. It'll have big impact on my company . . . and it's a blast of fresh air to read." --Cliff Clive, President, Roche Consumer Heath North America "Gostick and Elton have redrawn the boundaries on how executives should use rewards and recognition to unleash their organization's human potential. This easy-to-read book gives a 360-degree view of all the recognition tools available to us. We have no more excuses for not using them!" --Jean-Luc Butel, President, Independence Technology, a Johnson & Company
Introduction\ When I (Chester) was a boy, we lived in Vancouver, British Columbia. One day I was walking in a downtown park with my father. A homeless woman was pushing a cart toward us, and as she passed she dropped something. My father bent down, picked up the item, handed it to her, and held her by the arm for a moment. Then, in his characteristic way, he said something that made her laugh.\ Without a doubt, he made her day. But as we walked away, my eight-year-old sensibilities were horrified. "Dad," I whispered, "You shouldn't talk to those kind of people."\ My father smile and said something I will always remember: "Chester, be kind to everyone—everyone's having a hard day."
Acknowledgements 3Foreword 5Introduction7The 24-Carrot Manager 17No Pain, No Gain 24Carrots Improve Your Eyesight 35Pick Your Carrots Wisely 45It's All in the Presentation 68Keep Your Eye on the Harvest 81Make Formal Milestones Moments Worth Remembering 93Keep On Growing 99Endnotes 106
