The Art and Science of Communication: Tools for Effective Communication in the Workplace
Praises for The Art and Science of Communication\ "In this fast-forward world, nothing is more critical than how and what you communicate. Pamela Perkins's new book is a priceless gem that provides the essence of how to win in your workplace. As her title suggests, communication is both an art and a science, and to get on top and stay on top, you need to internalize both."\ —Dr. Denis Waitley, author of The Psychology of Winning\ "In the short time that I have come to know Pamela Perkins, she...
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Effective communication is the foundation of personal and professional success. The better you are at expressing yourself and understanding others determines where you'll go in life. The Art and Science of Communication introduces you to a new way of understanding and using communication in the workplace to achieve better results and greater professional success. Communication specialist P.S. Perkins uses her exclusive Communication Staircase Model to bring together the seven arenas of communication that everyone engages in on a daily basis—intrapersonal, nonverbal, interpersonal, group, public, mass, and intercultural communications. Using this model, as well as practical techniques, analogies, and formulas, Perkins teaches you how to become a more effective communicator in any setting, circumstance, or situation. Mental preparation is an extremely important part of effective communication. Here you'll learn to improve and regulate your own messages and more accurately interpret the messages of others. In addition, you'll learn how to think and talk to yourself in a positive manner, enabling you to both convey the same positivity to others and receive it back from them. Perkins merges the science of communication with practical, everyday communication occurrences within the workplace in an understandable, useful, and inspiring way. You'll master effective communication practices that achieve real results—the results you want. Mastering the correct rules of effective communication among employees, employers, and coworkers will create success professionally and personally. Everything we do or gain in life and all of our successes are, in reality, based on the quality and kind of communication we engage in with ourselves and others. Good communication creates a good life. Inspiring and motivational, The Art and Science of Communication holds the ultimate key to true success. This is an invaluable guide for anyone who wants to master the art and science of communication for a more passionate, positive, and successful life.
Ch. 1 Step One: Intrapersonal Communication 1Ch. 2 Step Two: Nonverbal Communication 29Ch. 3 Step Three: Interpersonal Communication 55Ch. 4 Step Four: Small-Group/Organizational Communication 91Ch. 5 Step Five: Public Communication 111Ch. 6 Step Six: Mass Communication 135Ch. 7 Step Seven: Intercultural Communication 155Epilogue: New Beginnings 181Index 185
