The First-Time Manager
A true management classic with 200,000 copies sold, this new, expanded edition is still the ultimate guide for every new manager. Since its original publication, The First-Time Manager has helped many thousands of rookie managers handle their new responsibilities...and now it can help you! Clear and concise, the book covers all the fundamentals you need for success, with indispensable advice on topics including hiring and firing, leadership, motivation, and managing time and stress. In...
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Appropriate for a seminar or self-study, this guide asserts that management is the process of getting employees to become self- directed, and offers advice on training team members, working with people, and improving oneself. The fifth edition adds information on being an active listener, dealing with resistance to change, and building trust. Annotation ©2006 Book News, Inc., Portland, OR Niche "Take the time to learn or relearn your management skills with this book and improve more than the success of your business; improve the quality of your life."
1The road to management32Starting out83Building trust and confidence154Show your appreciation195Being an active listener226The new manager's job and pitfalls to avoid287Dealing with your superiors328Choosing a managerial style of your own399Building team spirit4310Managing problem employees4911Hiring and interviewing5612Training team members6813Managing change : dealing with resistance7514Disciplining the employee7815"Oh my God! I can't fire anyone!"8716Having a legal awareness9617No secrets10518The human resources department10819The current state of loyalty11120Is there such a thing as motivation?11321The generation gap11922Writing job descriptions12523Doing performance appraisals12824Salary administration14025Having emotional intelligence14726Developing a positive self-image15027Managing your own time16728The written word17429The grapevine17830Your best friend : delegation18031A sense of humor18432Managing, participating in, and leading meetings18833Taking center stage : the role of public speaking in your career19534Coping with stress20335Having balance in your life20736A touch of class210
